
1. Technology overview
Trustmedis is an Indonesian health software company with more than 10 years of experience, serving healthcare facilities in 25 provinces. It helps hospitals, community health centers, clinics, laboratories, pharmacies and beauty clinics move to electronic medical records and comply with national reporting and insurance rules.
Its cloud HIS covers registration, electronic medical records, inpatient and outpatient care, pharmacy stock, billing and real-time dashboards, and is fully integrated with the Ministry of Health's SATUSEHAT platform and BPJS services. SmartDx, launched in 2025, reads vital signs, complaints, physical examination and history to suggest differential diagnoses in ICD-10. Medisite adds online booking and promotion for facilities.
2. Highlighted features & specifications
- Cloud HIS and EMR: registration, medical records, inpatient and outpatient workflows for hospitals and clinics.
- SmartDx: AI differential diagnosis with ICD-10 suggestions from clinical data.
- Government integration: SATUSEHAT, RS Online and tuberculosis reporting (SITB).
- BPJS bridging: PCare, VClaim, Aplicare, Mobile JKN and i-Care JKN.
- Pharmacy and lab modules: drug stock control and connections to LIS and analyzers such as Sysmex.
- Business integrations: accounting (Jurnal.id, Accurate, SAP), Xendit payments, WhatsApp and digital signatures.
3. Potential application
Private clinics in Vietnam could adopt a subscription cloud HIS to meet the electronic medical record deadline without large upfront investment. Small district hospitals could add AI diagnosis suggestions to standardize ICD-10 coding for insurance claims. Clinic chains could connect laboratory analyzers and pharmacy stock in one system.
4. Benefits
Transparent monthly plans from Rp99,000 for solo doctors to Rp5,499,000 for main clinics and type D hospitals. Fully integrated with SATUSEHAT and BPJS, reducing manual reporting and claim errors. Fast online implementation with phone, live chat and ticket support. Data protected under ISO 27001 standards and hosted in Indonesia.
5. Market trends & opportunities
Indonesia requires all healthcare facilities to run electronic medical records connected to SATUSEHAT, creating demand for affordable cloud HIS among clinics and small hospitals. Vietnam faces a similar mandate, with electronic medical records required in hospitals from 2025 and in other facilities by the end of 2026.
6. Other information
Indonesian company with over 10 years of experience, operating in 25 provinces. Selected as one of the test entities for the Ministry of Health's IHS SATUSEHAT platform and reports 100% integration. Users include RSGM Universitas Airlangga Surabaya and Niki Diagnostic Center Bali.
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