MileApp Field Operations & Route Optimization Platform

MileApp is an Indonesian software company founded in 2015 that builds a no-code platform for managing field workforce operations. It serves enterprises whose delivery drivers, sales reps, merchandisers and technicians are coordinated through phone calls, spreadsheets and paper proof of delivery.

The platform is organised into Planning, Monitoring and Execution modules. Planning covers route optimization with clustering, multi-trip scheduling, time windows and cost priorities. Monitoring provides live tracking, ETA, geofencing alerts, route playback and IoT or telematics integration, including video and driver fatigue detection. Execution runs configurable mobile apps for proof of delivery, order taking, surveys and AI image recognition for shelf checks. The vendor reports more than 50,000 users processing over 1.5 million tasks a day for brands such as Unilever, Danone, P&G, Sampoerna and POS Indonesia.

• Route optimization: clustering, multi-trip scheduling, time windows and cost priorities.
• Real-time tracking: live location, ETA and ETD, geofencing alerts and route playback.
• No-code field app: configurable mobile workflows for proof of delivery, order taking and surveys.
• AI image recognition: detects out-of-stock items and checks planogram compliance on shelves.
• IoT and telematics: connects GPS hardware, MDVR video and driver fatigue detection.
• Automation and API: workflow automation scenarios, data sources and API documentation for integration.

• An FMCG distributor in Vietnam can plan delivery routes and track drivers while sales reps take orders in the same app.
• A consumer brand can audit shelves in modern trade stores with AI image recognition.
• A 3PL operating electric vans can cut kilometres with clustering and multi-trip planning.

• Route optimization with clustering and time windows; the vendor claims travel time reductions of up to 40%.
• One no-code platform covers delivery, field sales, merchandising and field service, avoiding separate tools per team.
• A free plan with unlimited users and 1,000 tasks a month lets teams pilot before moving to enterprise terms.
• ISO 27001:2022 and SOC 2 Type II certification support adoption by large enterprises.

Consumer goods companies and distributors in Southeast Asia are digitising field execution, linking delivery, sales visits and in-store checks on one data platform. Electric delivery fleets and rising fuel costs add pressure to cut kilometres driven. In Vietnam, FMCG distributors and 3PLs face similar fragmented field operations, and MileApp already publishes a Vietnamese version of its site.

MileApp was founded in 2015 and operates from Indonesia, with case studies for Unilever, Tigaraksa Satria, Agrinesia and Blitz Electric Mobility. It holds ISO 27001:2022 and SOC 2 Type II certification and publishes localised sites for Vietnam, Thailand, Malaysia, the Philippines and other Southeast Asian markets.