GoFrugal Retail POS & ERP

Gofrugal is a retail software company founded in 2004 in Chennai, India, and has operated as a division of Zoho Corp. since 2023. It serves retail, restaurant and distribution businesses that need fast billing, tight stock control and central management of many outlets, and reports more than 30,000 customers in over 75 countries.

The retail suite combines an offline-capable POS with inventory, procurement, a multi-store HQ portal, loyalty and more than 350 real-time reports. Mobile apps cover in-aisle billing, stock audits, goods receiving, customer ordering and owner alerts. It can be deployed on-premise, in the cloud, on tablets or in a hybrid setup, and it syncs stock with online channels, marketplaces and the ONDC network.

• Offline-capable billing: Supports barcode scanning, multiple payment modes and automatic GST or VAT.
• Inventory control: Tracks batches and alerts on low, slow-moving and expiring items.
• Multi-store HQ: Manages pricing, transfers and purchases for all outlets centrally.
• Omnichannel sync: Connects store stock with marketplaces, online stores and ONDC.
• Mobile apps: Enable in-aisle billing, stock audits, goods receiving and owner alerts.
• Loyalty and reports: Sends offers via SMS, WhatsApp and email and provides 350+ reports.

A supermarket chain can manage thousands of SKUs across outlets with central pricing and automated reordering. A pharmacy chain can track batches and expiry dates at every store. A fashion retailer can sync store stock with marketplaces to avoid overselling.

Stores keep billing during internet outages and sync sales once the connection returns. Head office sets uniform pricing and tracks stock movement across outlets from one portal. Alerts for low, slow-moving and expiring stock reduce waste, and a customer quoted on the site reports cutting billing and reordering from about 10 minutes to a few seconds. A 30-day full-feature trial lowers adoption risk.

Grocery, pharmacy and fashion chains in emerging Asian markets are moving from standalone cash registers to connected POS that links stores, warehouses and online channels. Tax digitalisation, such as e-invoicing tied to POS in Vietnam from 2025, also pushes retailers toward systems with built-in tax compliance and central reporting.

Founded in 2004 in Chennai, India, by Kumar Vembu; part of Zoho Corp. since 2023. Reports 30,000+ customers in 75+ countries and 250+ partners. ISO/IEC 27001 certified for on-premise and cloud solutions (valid to August 2028).