Xilnex Cloud POS for Retail Chains

Xilnex is a Malaysian cloud POS company founded in 2007 and headquartered in Bayan Lepas, Penang, with a regional office in Petaling Jaya. It serves multi-outlet retail and food and beverage operators, from single shops to nationwide franchises, in Malaysia, Indonesia, Thailand, Cambodia, Vietnam and Singapore.

The retail POS keeps stock, transfers and counts updated across stores and warehouses in real time, publishes price lists and promotions from head office to every branch, and continues checkout offline before syncing. ShopeeFood and GrabFood orders flow into the same catalogue and stock. Related products include F&B POS, kitchen display, self-order kiosk, online ordering, loyalty, BI and workforce tools. Malaysian LHDN e-invoice submission is included.

• Multi-outlet inventory: Updates stock, transfers and counts across stores and warehouses in real time.
• Central pricing: Pushes price lists and promotions from head office to all branches.
• Offline checkout: Keeps selling during outages and syncs queued sales later.
• Delivery channel sync: Brings ShopeeFood and GrabFood orders into the same stock.
• Group reporting: Consolidates sales, margin and basket metrics per outlet.
• E-invoice compliance: Submits LHDN e-invoices and offers a buyer e-receipt portal.

A convenience store chain can push weekly promotions to all branches and monitor margin per outlet. A fashion franchise can transfer stock between mall stores with a full audit trail. A cafe and bakery chain can route ShopeeFood and GrabFood orders into store inventory without manual entry.

Head office publishes prices and promotions once and every branch applies them on the next sync, reducing pricing errors across chains. Stores keep selling during outages without losing transactions. Group dashboards consolidate sales, margin, basket size and stock movement per outlet. Xilnex reports more than 5,000 businesses, 30,000 installations and USD 2 billion in GMV on its platform.

Retail and F&B chains in Southeast Asia are expanding outlet networks while delivery apps and mandatory e-invoicing add complexity at the counter. Malaysia's e-invoice rollout and Vietnam's POS-linked e-invoice rules from 2025 push chains toward cloud POS with central control and built-in tax compliance.

Founded in 2007; headquartered in Bayan Lepas, Penang, Malaysia, with a regional office in Petaling Jaya. Installations in Malaysia, Indonesia, Thailand, Cambodia, Vietnam and Singapore. Certified ISO/IEC 27001:2022.