
1. Technology overview
Retail Pro International is a retail management software company headquartered in Folsom, California, with an office in Dubai, and part of payments group Nayax. With more than 35 years in the market, it serves specialty and fashion chains that need one system for stores, stock and channels across many countries.
The platform offers editions for global enterprises, chain stores and small businesses, running on iOS, Android and Windows across mobile, laptop and desktop. It covers POS, inventory and replenishment, with add-ons for planning and open-to-buy, visual analytics, reporting, loyalty and personalised marketing, RFID and SAP integration. Localization supports VAT, India GST, Canada GST and HST and Brazil ICMS, with translatable interfaces and a robust API. Retail Pro reports 9,000 customers and 159,000 points of sale in 130+ countries.
2. Highlighted features & specifications
- Multi-edition POS: Offers global enterprise, chain store and small business editions.
- Cross-device operation: Runs on iOS, Android and Windows devices.
- Inventory and replenishment: Manages stock and replenishment across stores and channels.
- Planning and analytics: Adds open-to-buy planning, visual analytics and reporting.
- Loyalty and RFID: Integrates AppCard loyalty, OptCulture marketing and RIOT RFID.
- Global localization: Supports VAT, GST, ICMS and translatable interfaces.
3. Potential application
A franchise partner operating international fashion brands in Vietnamese malls can use the same retail system as the brand owner. A luxury accessories retailer can plan open-to-buy budgets per store with sell-through analytics. A sporting goods chain can add RFID stock counts to its stores.
4. Benefits
International brands can run the same POS and inventory processes in every country while meeting local tax rules. Syncing store inventory with e-commerce enables endless aisle selling, as described by customers on the site. Planning, open-to-buy and analytics add-ons help merchandisers align buying with sell-through. Being part of Nayax brings payments and commerce under one provider.
5. Market trends & opportunities
Specialty and fashion retailers expanding across borders need a single retail system that handles local taxes, languages and currencies while sharing stock with e-commerce. In Asia, including Vietnam's growing mall retail sector, international brands and their local franchise partners look for platforms already standardised across their global store networks.
6. Other information
Headquartered in Folsom, California, with an office in Dubai; more than 35 years in retail software. Acquired by Nayax, with the acquisition completed in November 2023. Reports 9,000 customers, 159,000 points of sale and use in 130+ countries.
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