
1. Technology overview
VietFul is a Vietnamese SaaS company founded in 2021 and headquartered in Ho Chi Minh City, with its international brand at infilogis.ai and offices listed in Singapore, Malaysia and Thailand. It serves online brands, sellers and 3PL warehouses that need to process orders from websites, social commerce and marketplaces without manual work.
The platform combines an order management system that gathers and automates orders from many sales channels, a warehouse management system for multi-warehouse inventory tracking with batch, wave and zone picking, and a transport module for routing and real-time tracking. It manages products with many attributes such as size, colour and material, integrates with third-party WMS, and exposes an Open API for ERP and accounting systems. It reports 84 warehouses, 700 sellers and brands and 17 million orders, with customers such as Coolmate, Viettel Post and Paula's Choice.
2. Highlighted features & specifications
- Order management: centralises and automates orders from many sales channels.
- Warehouse management: multi-warehouse inventory with real-time sync.
- Picking strategies: batch, wave and zone picking.
- Product catalogue: SKUs with attributes such as size, colour and material.
- Transport management: delivery routing and real-time shipment tracking.
- Open API and reports: ERP and accounting integration with dashboards.
3. Potential application
- A Vietnamese fashion brand can manage size and colour variants and route orders from several warehouses.
- A postal or 3PL operator can run e-commerce fulfilment for many sellers on one platform.
- A cosmetics distributor can sync stock between its website, marketplaces and warehouses.
4. Benefits
- Orders from marketplaces, websites and social commerce flow into one system, reducing manual order entry.
- Real-time stock sync across warehouses lowers the risk of overselling.
- Batch, wave and zone picking strategies help warehouses handle sale-day peaks.
- Named users such as Viettel Post and Coolmate give buyers large-scale local references.
5. Market trends & opportunities
Vietnam's e-commerce is shifting toward TikTok Shop, Shopee and brand websites at the same time, and more brands outsource fulfilment to 3PLs. This drives demand for locally built OMS and WMS that integrate with Vietnamese marketplaces and carriers and can scale to neighbouring Southeast Asian markets.
6. Other information
VietFul was founded in 2021 in Ho Chi Minh City and is a member of a Vietnamese logistics association. It lists offices in Vietnam, Singapore, Malaysia and Thailand and customers in eight countries, and runs channel and referral partner programmes.
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