Salework E-commerce Business Management Ecosystem

Salework is developed and operated by ESBT JSC, a Hanoi company whose business registration was issued on 10 October 2019. It serves Vietnamese online sellers and brands that run many shops on Shopee, Lazada, Tiki and TikTok Shop alongside Facebook, Instagram and Zalo, and struggle with scattered orders, chats, stock and tax paperwork.

The ecosystem is modular: Salework Kho Van handles warehouse and multichannel order management; Salework Chat and All Chat bring customer messages from several shops and social platforms into one screen; Salework Zalo manages multiple personal Zalo accounts; Salework Tai Chinh automates finance and accounting; Salework ETAX handles tax reports and e-invoices; and Webstore, CRM, Admin and a mobile app complete the suite. Salework reports more than 50,000 businesses and sellers and over 20 million orders per month on the system.

• Warehouse and orders: Manages stock and processes orders from multiple marketplaces in one place.
• All Chat: Unifies customer messages from many shops and social platforms.
• Zalo management: Handles customer care across several personal Zalo accounts.
• Finance automation: Automates bookkeeping and profit tracking for online sales.
• ETAX: Prepares tax reports and issues and manages e-invoices.
• Webstore and CRM: Builds sales websites and stores customer data.

A fashion brand with ten marketplace shops can process all orders and stock from one warehouse screen during double-day sales. A cosmetics seller can answer Shopee, TikTok Shop and Zalo customers from one chat inbox. A household business can produce tax reports and e-invoices from its marketplace sales data.

Sellers handle orders, stock and customer chats from many marketplace shops on one screen instead of switching between seller centres. Customer care across Shopee, TikTok Shop and Zalo becomes faster with unified chat. Built-in finance, e-invoice and tax reporting modules help household businesses meet new tax rules for marketplace sales. Staff permissions and performance tracking are included free in Salework Admin.

Vietnamese sellers increasingly run several shops across Shopee, TikTok Shop and Lazada and sell through chat on Zalo and Facebook, so order and conversation volumes grow faster than teams. Tax and e-invoice obligations for household businesses selling online were tightened from 2025, which pushes sellers toward tools that combine operations with finance and tax compliance.

Operated by ESBT JSC, business registration number 0108933234 issued by the Hanoi Department of Planning and Investment on 10 October 2019; office in the Nong thon Ngay nay Building, Duong Dinh Nghe Street, Cau Giay, Hanoi. Names customers such as YODY, 5S Fashion, Gumac and MCBooks, and describes itself as an official partner of major marketplaces.