Mekari Desty Omnichannel

Mekari Desty is an omnichannel commerce product of PT Desty Solusi Teknologi, headquartered at Mid Plaza 2 on Jalan Jenderal Sudirman in Central Jakarta, Indonesia, with offices in Surabaya, Bandung and Medan. It is now marketed within the Mekari business software ecosystem. It helps online sellers and brands that sell on several marketplaces keep products, stock and orders under control from one place.

The Omnichannel product connects Shopee, Tokopedia, TikTok Shop, Lazada, Blibli and Desty Store, and provides master product catalogues, automatic stock sync, order and return management, marketplace chat, promotions, multi-warehouse operations with bundling and cost of goods calculation, an advanced WMS, retail POS, reports and an open API. It integrates two-way with Mekari Jurnal accounting. Related products include Desty Store online shops and Desty Page landing pages. Desty states that more than 35,000 businesses in Southeast Asia use it.

• Stock sync: Updates inventory automatically across all connected marketplaces.
• Order and returns: Processes orders and returns from every shop in one dashboard.
• Master product: Manages one product catalogue and publishes it to several channels.
• Multi-warehouse and WMS: Supports several warehouses, bundling and cost of goods calculation.
• Marketplace chat: Combines buyer messages from different marketplaces into one inbox.
• POS and open API: Adds retail POS, reports and API links to accounting such as Mekari Jurnal.

A Vietnamese consumer goods brand expanding to Indonesia can manage its Shopee, Tokopedia and TikTok Shop stores there from one system. A cosmetics distributor with several warehouses can allocate stock and bundles across channels. A small seller can start with pay-per-transaction pricing before committing to a subscription tool.

Automatic stock sync across marketplaces reduces overselling and manual updates. Orders, returns and marketplace chats from all shops are handled in one dashboard, saving staff time. Pay-per-transaction pricing with a non-expiring top-up balance avoids fixed subscription costs for smaller sellers. Two-way integration with accounting keeps sales and cost of goods data aligned with the books.

Southeast Asian sellers now spread sales across Shopee, TikTok Shop, Lazada and regional marketplaces, while business software groups bundle commerce tools with accounting, HR and payments. Pay-per-use pricing lowers the entry barrier for small sellers. Vietnam shows the same pattern, with fast TikTok Shop growth and many sellers running several marketplace shops at once.

Operated by PT Desty Solusi Teknologi, head office at Mid Plaza 2, Jakarta, Indonesia, with offices in Surabaya, Bandung and Medan. The product is now branded Mekari Desty and the former desty.app domain redirects to desty.mekari.com. Recognised as a Shopee Premium Service Partner for Q1 2026. Founding year is not stated on the website.