PUDU BellaBot Pro Restaurant Delivery Robot

Pudu Robotics is a commercial service robot maker headquartered in Shenzhen, with R&D centres in Shenzhen, Chengdu and Hong Kong, overseas subsidiaries in Japan, South Korea, Singapore, the United States and the Netherlands, and three factories in China. Its company timeline starts in 2016. It says it has shipped over 130,000 robots to more than 85 countries and regions, with restaurants among its core markets.

BellaBot Pro is its premium delivery and advertising robot for restaurants and retail. It navigates with VSLAM+, uses two forward cameras, three RGBD sensors and a radar for obstacle detection, carries up to 40 kg on trays of 10 kg each and runs about 11 hours per charge. Modes include delivery, dish recycling, cruise, guiding and birthday service; an integrated advertising screen shows promotions, and IoT add-ons link it to pagers, smart watches, gates and the Pudu Link management system. The product line also includes BellaBot and KettyBot for smaller venues.

• Multi-mode service: delivery, recycle, cruise, guide and birthday modes in one robot.
• Omni-Sense safety: two forward cameras, three RGBD sensors and one radar cover the front chassis.
• Compact agility: passes through aisles as narrow as 65 cm with a vehicle-grade chassis.
• Payload and runtime: up to 40 kg over trays of 10 kg, about 11 hours per charge.
• Advertising screen: integrated display for menus and promotions while moving.
• IoT links: Pudu pager, 4G watch calling, automatic gate passage and Pudu Link fleet management.

• Hotpot and buffet chains in Vietnam using robots to carry dishes and collect used plates across large dining halls.
• Hotel restaurants and banquet halls handling peak breakfast or wedding service with fewer runners.
• Mall food courts using the screen to promote combos while robots deliver orders to tables.

• Lighter workload: staff walk less and lift fewer heavy trays, as reported in the Skylark case study.
• Faster service: one trip carries multiple dishes, freeing servers for guest care.
• Guest appeal: in Skylark's eight-store survey 67% of customers were satisfied with the robots.
• Extra revenue channel: the built-in advertising screen turns the robot into a mobile promotion display.

Restaurant groups in Japan, China and Southeast Asia face persistent shortages of floor staff, which has turned delivery robots from novelty into an operational tool deployed at chain scale. Robots are also being used as in-store media and are increasingly linked to POS, pager and building systems.

Global headquarters in Shenzhen; subsidiaries in Japan, South Korea, Singapore, the US and the Netherlands. Skylark Group in Japan plans 3,000 BellaBots across 2,000+ stores; Cafe de Coral in Hong Kong uses KettyBot. A 2024 release cites Frost and Sullivan ranking Pudu first globally in commercial service robots with 23% share by 2023 revenue.