Logitude Freight Forwarding Software with Built-in AI

Logitude World, established in 2012 with a registered address in Wilmington, Delaware, develops cloud freight forwarding software used in 120+ countries. It targets small and mid-sized forwarders that juggle quoting, shipments, documents and accounting across email and separate tools.

The platform manages air, ocean and road freight with shipments, quotes and CRM, invoices and payments, e-AWB, a digital customer portal, container tracking and customisable dashboards. Built-in AI works inside operations: Document AI reads quote requests, bills of lading, air waybills and supplier invoices and fills over 90% of fields, an AI inbox classifies emails and links them to shipments, and AI agents apply booking confirmations to records, with nothing saved until a person confirms. Workflows and customisation modules adapt the system to each forwarder.

• Shipments and quotes: air, ocean and road shipment files with quotation management and CRM.
• Document AI: reads quote requests, B/Ls, air waybills and supplier invoices into records.
• AI inbox and agents: classifies emails, summarises threads and applies booking confirmations.
• Invoices and payments: invoicing, collection, costs and profit and loss per shipment.
• Digital portal and container tracking: customer self-service and carrier tracking links.
• Workflows and customisation: configurable fields, screens, rules, automations and dashboards.

• A small Vietnamese forwarder can move quoting, shipment files and invoicing from Excel to one cloud system.
• An air freight agent can issue e-AWBs and let AI extract data from airline confirmations.
• A forwarder can give importers a portal to check shipment status and download invoices.

• Document AI detects and fills over 90% of fields from incoming quotes, bills of lading and invoices.
• Published per-user pricing lets small forwarders start at USD 75 per user per month with a free trial.
• A self-service portal lets customers check status, documents and invoices, reducing routine enquiries.
• One platform covers quoting, operations and accounting, avoiding data transfer between systems.

Forwarders are adopting AI that works inside their operating system to handle rising email and document volumes rather than separate chat tools. Transparent per-user SaaS pricing makes modern forwarding software accessible to the many small forwarders in Vietnam and Southeast Asia.

Logitude World lists offices in the USA (Delaware), Ramallah, Casablanca and Mexico, with reseller partners in France and Japan. Plans are Smart at USD 75 and Professional at USD 99 per user per month, with automation credits. The site states SOC 2 Type II readiness.