KEENON DINERBOT Smart Catering Delivery Robots

KEENON Robotics, established in 2010, is a Chinese maker of embodied service robots, including delivery, cleaning and humanoid robots. It reports cumulative shipments of more than 100,000 units deployed in over 70 countries and 600 cities, with subsidiaries or offices in the US, the Netherlands, the UAE, Japan, South Korea and Hong Kong. Restaurants were its first market: DINERBOT T1 entered mass production in 2018 on what the company calls the first mass-production line for catering delivery robots.

The Smart Catering solution builds a kitchen-to-table service loop with DINERBOT robots for greeting, meal delivery and table clearing. The flagship T10 combines four stereo vision sensors, VSLAM and an RGB camera for 360-degree recognition, carries 40 kg, passes through 59 cm aisles, runs 9 to 12.5 hours per charge and has a 23.8-inch advertising screen with AI tray detection. Patented multi-robot dispatching lets mixed fleets of T-series models work together, with remote calling and task management via an app.

• 360-degree perception: four stereo vision sensors, VSLAM and an RGB camera for safe navigation.
• Narrow-aisle mobility: T10 passes through 59 cm aisles while carrying up to 40 kg.
• AI tray detection: open trays with visual detection, tray lights, screen guidance and voice prompts for self-pickup.
• Advertising screen: 23.8-inch display with movable head and interactive buttons on T10.
• Multi-robot dispatching: patented algorithms coordinate mixed fleets without collisions.
• Remote calling and app: call robots, track and manage tasks remotely.

• Buffet, hotpot and dimsum restaurants in Ho Chi Minh City and Hanoi running dishes and collecting plates at peak hours.
• Restaurant chains standardising service quality across outlets with a mixed robot fleet.
• Hotel restaurants and event venues using robots for greeting, promotion and tray delivery.

• Lower operating costs: less recruitment pressure and overtime, with existing staff redeployed to higher-value roles.
• Faster table turnover: robots remove rush-hour bottlenecks so more guests are served without extra headcount.
• Consistent service: robots deliver the same quality across chain outlets regardless of staff mood or fatigue.
• Marketing value: interactive robots and a large screen create photo moments and in-store advertising.

High staff turnover and wage pressure in Asian restaurant chains are pushing operators to automate food running and table clearing. Service robot makers are adding AI models, humanoids and unified scheduling so delivery robots become part of a wider automated service workflow rather than standalone gadgets.

Established in 2010; the website is registered under a Shanghai ICP licence. Wholly owned subsidiaries were set up in 2022 in the US, the Netherlands, the UAE, Japan, South Korea and Hong Kong, and the company reports 80+ operation centres worldwide. IDC ranked KEENON first in market share and growth for catering service robots in China in 2021, according to the site.