Yunji UP & GOGO Hotel Robots with HDOS

Yunji Technology, founded in 2014 and headquartered in Haidian District, Beijing, develops service robots and embodied AI solutions for hotels, hospitals and enterprises. It serves more than 40,000 enterprise customers in over 20 countries, and hotels generated 93.2% of its revenue in the first five months of 2025.

The UP series are delivery and reception robots that ride elevators across floors, support multi-robot scheduling and expose an open API to property management, access control and elevator systems. GOGO is a hotel service robot for concierge-style guest requests, and HDOS is a hotel operations system that combines work orders, guest emotion recognition and robot coordination. The range also includes the UPC40 cleaning robot, Yunji Box cabinets, medical service robots, coffee robots and laundry robots.

• UP delivery robots: cross-floor delivery and reception with elevator riding.
• Multi-robot scheduling: coordinates several robots in the same building.
• Open API: connects to property management, access control and elevator systems.
• GOGO service robot: handles concierge-style guest requests in hotels.
• HDOS operations system: combines work orders, guest emotion recognition and robot coordination.
• Extended range: UPC40 cleaning, Yunji Box cabinets, coffee, laundry and medical service robots.

Hotels and resorts in Da Nang, Nha Trang and Phu Quoc could use UP robots to deliver amenities and room-service orders to guest floors. Serviced apartments and office towers in Hanoi and Ho Chi Minh City could automate parcel and food delivery to residents. Hospitals could adopt Yunji medical service robots for ward deliveries.

Robots take over repetitive room deliveries so front-desk and housekeeping staff can focus on guests. Open APIs to property management, access control and elevators allow fully unattended delivery to guest floors. Multi-robot scheduling lets large hotels run fleets from one system. HDOS ties robot tasks to work orders, giving managers a single view of in-stay service.

Hotels face high staff turnover and rising wages, while guests increasingly expect contactless, round-the-clock service. Delivery robots that integrate with elevators and property systems are spreading in hotels, with Yunji alone serving more than 40,000 enterprise customers. Vietnam's growing hotel stock in tourist cities and resorts creates similar demand for in-stay automation.

Founded in 2014 in Beijing. Listed on the Hong Kong Stock Exchange on 16 October 2025 (code 2670), raising HK$660 million. Backers named in coverage include Tencent, Lenovo and Feidian Management; the company completed eight funding rounds before its IPO. Revenue reached 244.8 million yuan in 2024.