
1. Technology overview
Acronis is a cyber protection company headquartered in Schaffhausen, Switzerland, serving more than 21,000 service providers and over 750,000 businesses in 150 countries. It addresses a gap for managed service providers and their small and mid-sized clients: security, backup and endpoint management are usually bought and run as separate tools, and few MSPs can afford their own security operations center.
Acronis XDR runs on the Acronis Cyber Platform with one agent and one multi-tenant console. It correlates activity across endpoints, email, identity and Microsoft 365 collaboration apps, uses AI to prioritize incidents and summarize them against MITRE ATT&CK, and allows one-click containment, account suspension or password reset. Recovery is built into the response workflow through anti-ransomware rollback and disaster recovery. MDR by Acronis TRU adds 24/7 monitoring, triage and isolation by the Acronis Threat Research Unit, or through regional MSSP partners.
2. Highlighted features & specifications
- Cross-domain correlation: Links signals from endpoints, email, Entra ID and Microsoft 365 apps.
- AI incident summaries: Prioritizes incidents and maps them to MITRE ATT&CK.
- One-click response: Isolates endpoints, removes malicious mail and suspends accounts.
- Built-in recovery: Rolls back ransomware changes and supports disaster recovery.
- MDR by Acronis TRU: Provides 24/7 monitoring, triage and isolation.
- MSP tooling: Multi-tenant console with PSA and RMM integrations.
3. Potential application
A Vietnamese managed IT provider already selling backup can add XDR and 24/7 MDR to client contracts from the same console. A mid-sized law or accounting firm can contain a compromised Microsoft 365 account and roll back encrypted files quickly. A distribution company can use attack rollback to restore operations after ransomware.
4. Benefits
MSPs can offer detection, response and recovery from one agent and console instead of combining separate security and backup tools. Under the MDR service, critical incidents can be remediated in as little as 15 minutes. Usage-based monthly billing lets providers scale costs with the number of clients. Built-in rollback and disaster recovery shorten downtime after ransomware.
5. Market trends & opportunities
Managed service providers are adding security operations to backup and IT management contracts, as SME clients demand both ransomware protection and fast recovery. In Southeast Asia, regional MSSPs are packaging MDR for smaller firms, and Vietnamese IT service providers serving SMEs face similar demand as ransomware incidents and data protection obligations increase.
6. Other information
Headquartered in Schaffhausen, Switzerland; serves more than 21,000 service providers and 750,000 businesses in 150 countries. MDR is also delivered by Legato Security in North America and by regional MSSPs in the UK, Australia, Singapore, Japan, the Nordics and Bulgaria. AV-TEST 6/6 rating and SE Labs AAA for EDR. Founding year not stated on fetched pages.
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