Torq AI SOC Platform (HyperAgents and Socrates)

Torq is a security operations software company whose website lists its Americas headquarters at 205 Detroit Street, Denver, Colorado, United States, with co-founder Ofer Smadari as CEO. It targets security teams that cannot keep pace with alert volumes using manual triage and legacy SOAR playbooks.

The Torq AI SOC platform uses specialized AI agents, coordinated by an omni-agent called Socrates, to run security workflows in parallel. Modules cover triage with de-duplication and false-positive filtering, case management, agentic investigation, autonomous or human-on-the-loop response, threat hunting runbooks, reporting and a context layer that remembers past verdicts and decisions. An Agentic Builder lets teams turn plain-language intent into workflows. Customers include Marriott, PepsiCo, Siemens, Uber and Virgin Atlantic, and the company runs a dedicated program for MSSPs and MDR providers.

• Triage: De-duplicates events, filters false positives and gives AI verdicts informed by past decisions.
• Case management: Creates, assigns and manages cases from a single source of truth.
• Agentic investigation: Specialized agents run routine investigation steps and record evidence and timelines.
• Response: Executes remediation autonomously or with human-on-the-loop oversight.
• Agentic Builder: Turns plain-language intent into SOC workflows and agents.
• Context and memory: Keeps a continuously updated model of the environment, verdicts and overrides.

A Vietnamese MSSP can automate tier-1 triage and response for many clients through the MSSP program. A large retailer or manufacturer with a SOC can replace hand-written SOAR playbooks with agentic workflows built from plain-language instructions. A financial group can automate phishing and identity alert investigations with full audit trails.

Torq reports investigation times cut by up to 90% and up to 100 times more alerts handled without added headcount. Valvoline is cited as deploying within 48 hours and saving 7 analyst hours a day. Every AI verdict keeps audit logs and manual override, so teams can raise automation gradually. MSSPs get a per-customer learning engine and channel program.

SOAR playbooks are giving way to agentic AI that can investigate and act on alerts with less manual scripting, and large funding rounds in 2026 show buyer demand for AI SOC platforms. Managed security providers in Southeast Asia, including those serving Vietnamese enterprises, need automation to serve many clients with small analyst teams.

Co-founder and CEO Ofer Smadari. Raised a 140 million USD Series D in January 2026 at a 1.2 billion USD valuation, led by Merlin Ventures with Evolution Equity Partners, Notable Capital, Bessemer, Insight Partners and Greenfield Partners; total funding 332 million USD. Acquired RevRod in 2025 and Jit in 2026.