1. Technology overview
Acall Inc. is a Japanese workplace software company founded in October 2010, with offices in Roppongi, Tokyo and Kobe and a Singapore subsidiary, Acall Asia Pte. Ltd., set up in 2021 to distribute Acall. It focuses on meeting experiences and office operations, and earlier reported more than 4,400 client companies from startups to enterprises.
The Acall platform links meeting room booking, room check-in, seat check-in for free-address offices, reception check-in and gate check-in. Employees book rooms from a web portal, mobile app, room tablet or calendar, or ask an AI chat to find a free room, and the Acall Meeting tablet app records check-in and check-out and releases no-show or early-finished rooms. Reception automation registers and notifies guests, a multi-tenant function lets companies in the same building share reception and meeting rooms, and logs feed a data analysis and improvement service. It integrates with Neat meeting devices and adds AI Meeting features for facilitation.
2. Highlighted features & specifications
- Meeting room booking: Book from web, mobile app, room tablet, calendar or an AI chat that finds suitable free rooms.
- Room check-in: Acall Meeting tablets record check-in and check-out and release unused rooms.
- Seat check-in: Spot check-in supports free-address offices.
- Reception and gate check-in: Automated guest registration, notification and entry records.
- Multi-tenant sharing: Companies in the same building share reception, meeting rooms and equipment.
- Data analysis service: Logs and benchmarking produce proposals to improve office use.
3. Potential application
A Japanese manufacturer's office in a Vietnamese industrial park can automate guest reception and meeting room check-in. A serviced office building in Ho Chi Minh City can offer tenants shared reception and bookable meeting rooms. A corporate headquarters in Hanoi can use room check-in data to cut ghost bookings before adding more meeting rooms.
4. Benefits
Room check-in records actual users and time, exposing ghost bookings and overruns and freeing rooms automatically. Reception automation removes manual guest handling at the front desk. Usage data and an analysis service with benchmarking give facility teams concrete proposals for improving meeting room use. ISO/IEC 27001 certification and a free trial lower the barrier for enterprise adoption.
5. Market trends & opportunities
Japanese and Asian employers are moving to free-address offices and fewer meeting rooms, so they need data on ghost bookings and real room usage. Multi-tenant buildings are sharing reception and meeting spaces to save area. Japanese companies are among the largest investors in Vietnam, and their local offices and industrial park headquarters often adopt tools proven in Japan.
6. Other information
Founded in October 2010; offices in Roppongi, Tokyo and Kobe; CEO Naritoshi Naganuma; capital 90 million yen (September 2022). Subsidiary Acall Asia Pte. Ltd. established August 2021. ISO/IEC 27001 certified (ISA IS 0170). Rated Leader in ITreview meeting room booking and reception categories. Customers include Isuzu Motors.
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