Tactic Workplace Management with Tessa AI

Tactic, Inc. builds workplace management software that runs desk and room booking, visitors, workplace requests, space planning and utilisation analytics on one live floor plan. It raised a USD 3 million seed round led by Peterson Ventures and a seed-2 round in 2024 led by PHX Ventures with Oregon Venture Fund, and processes customer data in the United States.

Modules cover flexible and assigned desk booking with neighbourhoods, single or multi-room booking with catering and AV, visitor invites and check-in, an office days view of who plans to be in, request routing, space and move management with capacity planning, and office insights on utilisation and demand. Tessa AI is an assistant built into Tactic that also works inside ChatGPT, Claude and Microsoft Copilot. The platform syncs calendars with Microsoft 365 and Google Workspace, works in Slack and Teams, and offers more than 200 connected workflows. Customers include Veeam, HPE, RE/MAX and Northwestern University.

• Desk booking: Flexible and assigned seats, neighbourhoods and desk inventory on a live floor plan.
• Room booking: Single or multi-room bookings with catering, AV and layout options.
• Visitor management: Invites, arrivals, check-in and host notifications.
• Office days and requests: Presence view of planned attendance plus routing of workplace requests.
• Space and move management: Floor plans, capacity planning and relocations.
• Tessa AI and insights: AI assistant inside Tactic, ChatGPT, Claude and Copilot, with utilisation and demand analytics.

A software company in Ho Chi Minh City can run desk neighbourhoods and office days for hybrid teams through Slack or Teams. A regional office of a multinational can manage visitor invites and room bookings with catering. A fast-growing startup can plan floor capacity and staff moves when expanding to a new office.

Booking, visitors, requests and move planning share one floor plan, so facility teams avoid juggling separate tools. Customer stories on the site report 100% adoption at NEST and 50% fewer scheduling-related support tickets at VGM Group, which has more than 1,000 employees. Employees can book through Slack, Teams or AI assistants they already use. SOC 2 Type II, GDPR and CCPA compliance, SSO and SCIM ease IT approval.

Workplace tools are being reached through general AI assistants such as ChatGPT and Copilot, not only through dedicated apps. Facility teams also want booking, visitor and move data in one place to plan space as attendance patterns settle. Fast-growing technology and services firms in Vietnam with hybrid teams can adopt such SaaS tools without hardware investment.

Legal entity Tactic, Inc.; customer data is processed in the United States. Seed round of USD 3 million led by Peterson Ventures with Epic Ventures; seed-2 round in 2024 led by PHX Ventures with Oregon Venture Fund. SOC 2 Type II, GDPR and CCPA compliant. Rated 4.7 on G2 with 550+ reviews.