Workplace Options Global EAP and Wellbeing Solutions

Organization
Workplace Options · Singapore
Solution Type
Ready Product / Solution
Collaboration
Business Collaboration (Joint Venture), Marketing

1. Technology overview

Workplace Options calls itself the largest independent provider of holistic wellbeing solutions and was founded in 1982, per the TELUS Health acquisition release. Its Singapore site lists an office at Samsung Hub, Singapore and a news item on psychological safety in SEA workplaces; the pages do not name a headquarters.

The company reports operations in 200+ countries and territories, 70+ languages, 55+ offices and service centres, and 142,000+ credentialed providers. Solutions cover emotional, physical and practical support, organisational and individual effectiveness, digital solutions, case management and reporting, with the iConnectYou app and a Customer Hub for employers.

2. Highlighted features & specifications

  • Emotional support: counselling and wellbeing support for employees.
  • Practical and physical support: work-life and health support services.
  • Digital solutions: iConnectYou app and a member benefits website.
  • Case management and reporting: reporting for employers through the Customer Hub.
  • Organisational and individual effectiveness: consulting and learning solutions.
  • Cancer Care Compass: support programme for cancer-related workplace needs.

3. Potential application

A multinational manufacturer in Vietnam could extend its global EAP to local employees through the regional programme. An HR team could use case reporting to track utilisation across Southeast Asian sites. A bank could use support for staff affected by serious illness.

4. Benefits

One provider covers EAP, case management and reporting across 200+ countries. Support in 70+ languages suits multinational workforces. The company reports 98% of members felt the services helped them. The Singapore site gives regional access for Southeast Asian employers.

6. Other information

Founded 1982. On 14 May 2025 TELUS Health announced it would acquire Workplace Options for about USD 350 million net of assumed debt, with GTCR investing USD 200 million. Serves 83 million people across 113,000 organisations per that release.

Workplace Options
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