Opendock Dock Scheduling and Yard Management

Opendock is cloud-based dock scheduling software launched in 2018 and headquartered in Chicago, Illinois. It addresses detention fees, labor cost and phone and email coordination between shippers, carriers and brokers, and is now part of Loadsmart.

The platform connects warehouses and carriers on one scheduling system, with gate management, SmartGate AI cameras and a yard management system added over 2023 to 2025. The page reports 4,500-plus warehouses, 270,000-plus carriers and 14 million-plus appointments a year; in June 2026 it launched an MCP server for AI agents.

• Dock scheduling: appointments shared by shippers, carriers and brokers.
• Gate management: driver self check-in, two-way texting and digital bill of lading signing.
• SmartGate: AI cameras that log gate movements.
• Yard management: real-time yard visibility added in 2025.
• MCP server: AI agents schedule, modify and cancel appointments.
• Open API: webhooks and TMS, WMS and ERP integrations.

Distribution centres in Vietnam coordinating many carriers. Cold storage providers integrating appointments with WMS. Freight brokers booking slots at partner warehouses.

Reduces detention fees and manual scheduling by phone and email. SOC 2 Type II audit completed. Open API connects to TMS, WMS and ERP. AI agents can book appointments across any Opendock warehouse without custom integration work.

Dock scheduling is extending into gate automation, yard visibility and AI agents that book appointments. Vietnamese shippers and 3PLs coordinating many carriers by phone or Zalo can benefit from the same shift toward shared digital appointment systems.

Launched 2018, acquired by Loadsmart in November 2021, headquartered in Chicago. Review-site recognition from Capterra, G2, GetApp and Software Advice is listed on its about page.