HoneyHive Agent Observability and Evaluation

HoneyHive Inc. is a Delaware corporation with a Brooklyn, New York mailing address in its terms of service. It provides an agent observability and evaluation platform that helps enterprises observe, evaluate and trust AI agents running in production. It announced SOC 2 Type II, GDPR and HIPAA compliance on its blog.

The platform traces prompts, tool calls, outputs and handoffs step by step, scores live traffic with LLM judges, code or human feedback, and alerts on score drift. Offline experiments compare agent versions against datasets, and annotation queues route flagged traces to experts. The homepage names Commonwealth Bank of Australia as a customer running agents for 17 million retail consumers and 55,000 internal users.

• Tracing: inspects prompts, tool calls, outputs and handoffs, including long-running agents.
• Online evaluations: scores quality and safety on live traffic with LLM judges, code or human feedback.
• Monitoring and alerts: tracks quality, cost, latency and usage with email or webhook alerts.
• Experiments and datasets: compares agent versions offline and builds regression suites from production cases.
• Annotation queues: routes flagged traces to domain experts.
• Developer tooling: CLI, MCP server, prompt management and CI release gating.

A Vietnamese bank can score a retail banking agent on live conversations and route low scores to reviewers. A fintech can build a regression suite from production failures. An insurer can compare agent versions offline before release.

A free Developer tier covers 10,000 events per month, 30-day retention and up to 5 users with no credit card. Online evaluations score live traffic so quality drops are caught early. CI release gating and config-as-code fit existing engineering workflows. SOC 2 Type II, GDPR with EU data residency and HIPAA BAA are available, plus self-hosted or hybrid options for enterprises.

Enterprises running AI agents in regulated sectors such as banking need production evaluation and audit trails, not only offline tests. Vietnamese banks and fintechs piloting agents face the same needs for quality scoring, data residency and human review.

Legal entity HoneyHive Inc., a Delaware corporation; terms effective January 2025. Mailing address 77 Sands Street, Brooklyn, NY. Startup discounts offered to companies with less than $5M in total funding.