Newo AI Receptionist

Newo, Inc. is a San Francisco company, founded in 2023 according to Parsers.vc, that offers voice AI employees for small and medium-sized businesses. The agents answer inbound calls, send SMS, run web chat and handle WhatsApp conversations, booking appointments, routing calls and qualifying leads.

The product line covers inbound voice calls, outbound voice and SMS, instant callback, a lead nurturing agent, an AI call center and a chat widget. It integrates with booking and field-service tools such as Calendly, Square, GoHighLevel, Housecall Pro, Open Dental and Bitrix24, and lists dental clinics, restaurants and home-service firms among its customers.

• Inbound voice calls: AI answers, routes calls and books appointments.
• Outbound voice and SMS: AI contacts leads and customers proactively.
• Instant callback: agent calls back new leads immediately.
• Lead nurturing agent: follows up with prospects over time.
• AI call center: handles higher call volumes.
• SMS agent and chat widget: text and web channels using the same agent.

A dental or aesthetic clinic can have the agent book and confirm appointments. A restaurant can handle reservation calls during service hours. A home-service business can qualify enquiries and schedule visits.

Answers calls and messages around the clock so small businesses avoid missed leads. Books appointments directly into the connected calendar or practice system. Security posture on the site lists ISO/IEC 27001:2022, SOC 2 Type 1, HIPAA and GDPR. Covers voice, SMS, chat and WhatsApp from one product.

Small businesses lose revenue from unanswered calls, and voice AI receptionists are a fast-growing way to cover after-hours demand. In Vietnam, clinics, salons, restaurants and service shops depend heavily on phone and messaging bookings.

San Francisco, California; USD 25M Series A reported February 2026 led by Ratmir Timashev (Parsers.vc). ISO/IEC 27001:2022 and SOC 2 Type 1 listed on the company site.