
1. Technology overview
Deliverect is a restaurant technology company headquartered in Ghent, Belgium, active since 2018 according to its About page. It addresses the workload of managing orders, menus and availability across many delivery marketplaces and first-party channels, often handled today on separate tablets at each location.
The platform centralizes order and menu management and connects marketplace orders to each restaurant's point-of-sale system. Products include Deliverect Restaurants, Retail, Direct for first-party ordering, Dispatch for last-mile delivery, Sentinel for store status monitoring and Deliverect AI agents. The company reports 85,000+ restaurant locations, 1,000+ certified integrations and 1.5 billion orders powered, with customers such as KFC, Burger King and Pizza Hut.
2. Highlighted features & specifications
- Order aggregation: routes orders from delivery marketplaces into the POS.
- Menu management: updates menus, prices and availability across channels from one place.
- Deliverect Direct: supports first-party ordering and promotions.
- Dispatch and Courier App: manages last-mile delivery.
- Sentinel: monitors store status and reopens offline stores.
- Deliverect AI: agents for menus, upsells and order flow issues.
3. Potential application
A Vietnamese F&B chain can merge delivery app orders into its POS and update menus on all channels at once. A cloud kitchen can use order aggregation to run several brands from one workflow.
4. Benefits
- Centralizes menu, pricing and availability changes across all channels and locations. 2. Connects marketplace orders directly to the restaurant POS. 3. Offers delivery dispatch and first-party ordering in the same product family. 4. Holds SOC 2 Type 1 and ISO 27001 certifications per the About page.
5. Market trends & opportunities
Third-party delivery volume keeps growing and chains increasingly seek direct ordering to reduce marketplace dependence. Vietnamese restaurants that sell through GrabFood and ShopeeFood face the same multi-channel order management burden.
6. Other information
Headquartered in Ghent, Belgium, active since 2018. Thirteen offices including New York, London, Dubai and Sydney. Investors named on the About page include DST Global, Coatue and Redpoint Ventures. Papa Johns selected its dispatch product in March 2026.
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