DispatchHealth CESIA Hospital at Home Platform

DispatchHealth is a home-based complex care company founded in 2013 and datelined in Denver, Colorado. In 2025 it completed a merger with Medically Home and now positions itself as an enabler for health systems that want to run hospital-at-home programs under their own brands.

The CESIA tech platform gives hospital command centers clinical visibility and control while reducing logistics administration. It is combined with an on-demand clinical workforce and a managed network of specialty providers such as imaging and physical therapy. Partners include AdventHealth, Cedars-Sinai, Cleveland Clinic, Kaiser Permanente and Mayo Clinic.

• Command center view: clinical visibility and control across all home admissions.
• Logistics automation: reduces administration for orders, supplies and visits.
• On-demand workforce: clinicians trained for complex in-home care who can augment a health system's staff.
• Specialty network: vetted providers for imaging and physical therapy.
• Episodic care support: handles ER avoidance, transitional and outpatient visits on the same platform.
• White-label operation: health systems run programs under their own brand.

A large private hospital group in Vietnam could pilot home-based acute care for pneumonia and heart failure with a command center. Insurers could fund home admissions as an alternative to inpatient stays. Hospitals could study the model for post-discharge transitional care.

Health systems launch hospital at home without building technology, logistics and workforce from scratch. The site states CESIA has supported more than 75,000 hospital-at-home admissions to date and more than 226,000 orders processed per year. The company holds a SOC attestation badge.

Hospital at home is moving from pilot to standard care in the United States, with CMS extending its waiver for five years. Vietnamese and Southeast Asian hospital groups facing bed shortages can study this operating model for home-based acute care.

Founded in 2013 per its press boilerplate; merger with Medically Home closed in late May 2025. Partner logos include Kaiser Permanente and Mayo Clinic.