NamiGen AI Agent and NamiSense

NamiTech is a Voice AI company backed by FPT, with its headquarters listed in Ho Chi Minh City and offices in Hanoi, Tokyo, Singapore, Jakarta and Kuala Lumpur. The site reports 70 or more AI and data specialists and over 50 enterprise clients in banking, insurance, retail and energy. The founding year is not stated.

The NamiGen AI Agent handles conversational voice tasks such as IVR, support, telesales, collections and helpdesk. NamiSense adds conversation intelligence with agent assist and scoring, while VoiceDNA offers voice biometrics and deepfake detection and VoiceGate supports compliance recording for insurance.

• NamiGen AI Agent: conversational voice AI for IVR, support and collections.
• NamiSense Contact Center: conversation intelligence with agent assist and scoring.
• NamiSense Anywhere: analysis of in-branch interactions.
• VoiceDNA: voice biometrics and deepfake detection for eKYC.
• CrystalSound: on-device noise and echo reduction.
• VoiceGate: compliance recording for insurance.

A Vietnamese bank could run a voice agent for collections and customer care. An insurer could use VoiceGate and conversation scoring to monitor telesales compliance.

Serves banks and insurers with voice agents supporting Vietnamese, English and Japanese, as in the VietinBank trilingual VoiceBot. ISO/IEC 27001 certified. Flexible deployment on major clouds, on-premises or hybrid. Local offices across five APAC countries.

Banks and insurers in Vietnam and across APAC are adding voice agents and conversation analytics to contact centers and compliance monitoring. Local-language support and anti-fraud voice authentication are growing needs.

Raised USD 4 million reported by VnEconomy on 20 January 2026 from Toho Gas and existing investor Thien Viet Securities (via search results). Clients named on the site include Prudential, Manulife, Chubb Life and VietinBank. SOC 2 Type II is listed as in progress.