Packworks Sari-Sari Store Platform & Sari IQ

Packworks, operated by The Pack Solutions Inc., is a Philippine B2B connected-commerce platform for community-based micro-retailers, mainly sari-sari stores. The About page states the company began in 2018 with five sari-sari store partners and aims to reach one million stores; investors listed include ADB Ventures, ARISE, CVC, Techstars and Western Union.

Store owners use shop management, inventory, bookkeeping, delivery and collection, and promotion and loyalty tracking tools on web, app or chat, and can order new supply at wholesale prices. Brands and manufacturers receive retail-level analytics on product performance through the data analytics layer branded Sari IQ. The site cites a network of more than 300,000 stores.

• Shop management: tracks purchases, daily, weekly and monthly sales in one place.
• Inventory: real-time stock monitoring with retail and wholesale price records.
• Bookkeeping and credit: per-customer utang records and a cashflow dashboard.
• Wholesale ordering: store owners order new supply at wholesale prices with a few taps.
• Brand analytics: product performance and customer activity data for manufacturers.
• Chat and delivery tools: chat-based access, delivery and collection systems, promotions and loyalty tracking.

FMCG brands in Vietnam could study sell-out data from small grocery stores through a similar analytics layer. Distributors could give independent grocers a mobile app for inventory tracking and wholesale reordering.

Micro-retailers track sales, stock, credit records (utang) and cashflow in one app and reorder at wholesale prices. Chat-based access supports areas with poor connectivity. Brands and manufacturers get retail-level analytics on product performance, and Packworks reports 79% median sales growth for AI-using stores (company-reported).

Micro-retailers account for a large share of FMCG sales across Southeast Asia, and brands seek retail-level data and ordering channels into them. Vietnam's traditional grocery stores share the model of small independent shops that Packworks digitizes in the Philippines, with chat-based access relevant to low-connectivity areas.

Founded 2018 per the About page. Investors listed include ADB Ventures, ARISE VC, CVC, FAST, Ideaspace Foundation, QBO Innovation Hub, Techstars and Western Union; amounts not disclosed. Publishes regular store-data reports, the latest on 15 June 2026.