Freightmate AI Forwarding Platform

Freightmate AI is a freight forwarding software company led by former Amazon Global Logistics leaders, with the legal name Freightmate AI, Inc. as shown on its site. It targets forwarders that spend hours per shipment on manual document handling, quoting and customs preparation.

The platform covers FCL, LCL, air, road and rail, with quoting and rate management, customs and compliance, financial management and a white-labeled customer portal. Its first product, Docmate, digitizes and validates over 25 document types in under 10 seconds, and plugins add shipping documents, customs entry preparation and accounts payable automation.

• Document processing: digitizes and validates shipping documents automatically.
• Instant quoting: quoting and rate management across modes.
• Customs preparation: customs and compliance entry preparation.
• Track and trace: shipment tracking and cross-party communications.
• Customer portal: white-labeled visibility, analytics and online payments.
• Plugins: shipping documents, customs entry prep and accounts payable.

A Vietnamese forwarder can digitize bills of lading and invoices automatically. A customs brokerage can prepare entry data from shipping documents. A forwarder can give clients a branded tracking portal.

Cuts manual document processing; FreightWaves reports savings of up to two hours per shipment with Docmate. The site claims quotes in under 2 minutes and 60% more shipments per operator. Covers ocean, air, road and rail in one system. Lists SOC 2 and ISO 27001.

Forwarders are replacing spreadsheets and email with AI-native operating systems that automate documents, quotes and customs. Vietnamese forwarders handling high document volumes for sea and air exports face the same manual workload.

Raised a $5 million seed round led by FUSE VC, reported by FreightWaves on 30 January 2025, after a pre-seed round reported in June 2024. Founders include Jason Zhao, Bryan Lacaillade and Rishab Gadroo.