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Playbook & Handbook · February 6, 2026
Winning Accelerator Playbook 2026 by BambuUP
EDTECH: LEVERAGING AI-POWERED TECHNOLOGIES TO TRANSFORM THE LEARNING EXPERIENCE
1. Technology overview
Karma is a Stockholm-based restaurant technology provider, founded in 2015, that offers an all-in-one platform for restaurants. It targets restaurant groups, venues and attractions that want one system for sales, ordering and analytics.
The platform includes Karma POS, an AI engine called KAIA, ordering through website or QR code, kitchen display system, loyalty programme, kiosks, analytics and reports, a surplus-food module, and marketing and website tools. Table booking and an AI voice assistant are listed as coming soon. Customers include Liseberg, Stureplansgruppen and Svenska Brasserier.
2. Highlighted features & specifications
- Karma POS: Point of sale for restaurants.
- KAIA AI engine: AI features for operations and analytics.
- Ordering: Orders through website or QR code.
- KDS and kiosks: Kitchen display system and self-service kiosks.
- Loyalty and marketing: Loyalty programme, marketing tools and websites.
- Surplus: Module for selling surplus food and reducing waste.
3. Potential application
A Vietnamese restaurant chain could standardise POS and QR ordering across outlets. A theme park or mall food court could run kiosks and kitchen displays on one system. A bakery or cafe group could sell end-of-day surplus through the platform.
4. Benefits
Replaces several separate restaurant tools with one platform covering POS, ordering, kitchen display, loyalty and reporting. The AI engine supports operations and analytics. A surplus module helps venues sell excess food. Company news reports it reached profitability in 2025 and won enterprise procurements in the Nordics.
5. Market trends & opportunities
Restaurants are consolidating POS, ordering and loyalty into single platforms and adding AI for forecasting and operations. Vietnam's growing restaurant chains, food courts and entertainment venues look for integrated QR ordering and POS systems with analytics.
6. Other information
Founded 2015 in Stockholm, Sweden. Raised 10.5 million SEK in February 2026 from existing investors and new strategic investors with restaurant-tech experience to onboard enterprise clients and develop the AI platform. Karma OS 26 introduced.
