Mindoo AI Operating System for Hospitals

Mindoo is a healthtech company based in Antwerp, Belgium, founded by Dr. Gauthier Willemse and Bart Lens. It targets repetitive administrative and clinical-support tasks across the patient journey in hospitals.

The product is positioned as an AI operating system for hospitals. It provides configurable, voice-first agents for intake, coding, billing, reception, follow-up and scribing, plus a no-code agent builder. The agents work on top of the hospital's existing EHR, with human oversight and audit trails. Customers listed include UZ Gent, AZ Delta, HUB Brussels and AMEOS in Germany.

• Reception and intake agents: handle patient contact and pre-visit information collection.
• Coding and billing agents: support ICD-10 and SNOMED CT coding and billing tasks.
• Scribe agent: documents consultations in the patient record.
• Follow-up agent: manages post-visit communication.
• No-code agent builder: lets hospitals create custom agents.
• Governance controls: continuous evaluation, human oversight, audit trails and role-based access.

Large Vietnamese hospitals could deploy reception and intake agents to reduce front-desk queues. Hospital groups could pilot coding and billing agents for insurance claims. Clinics could use the scribe agent to speed documentation.

Hospitals keep their existing EHR as the system of record, so no replacement is needed. Clinical teams control workflows and protocols. Role-based access, audit trails and human oversight support governance. The platform is designed around GDPR, the EU AI Act and MDR.

European hospitals are moving from single-purpose AI tools toward agent platforms that cover several administrative workflows. Vietnamese hospitals digitising records and facing staff shortages show comparable needs, particularly for reception, coding and documentation.

Based in Antwerp, Belgium. EUR 5 million seed round led by 6 Degrees Capital with Syndicate One announced December 2025. Deployed in Belgian and German hospitals, with expansion to the Netherlands and France planned.