CNV Loyalty: Marketing Technology – Customer Loyalty Management & Development

CNV Loyalty is a product of CNV with the main application Loyalty App – customer care application of the 4.0 era. The main purpose of Loyalty App is to expand the loyal customer file for businesses through valuable experiences about customer service.
CNV is the official authorized partner of Google in Vietnam. With more than 10 years of experience, CNV Holdings provides effective online marketing solutions with a diverse system of advertising and customer care services for thousands of large and small businesses across Asia-Pacific.

Loyalty Program Builder: Provides tools for businesses to design and customize loyalty programs based on their specific needs and target audience.
Member Management: Provides functions to add, manage, and track program members, including their activity, points earned, and redemption history.
Points and rewards management: Allows businesses to define different types of points, set redemption rules, and manage the entire reward fulfillment process.
Engagement tools: Provide a variety of tools to engage program members, such as personalized communications, targeted advertising, and gamification elements.
Data and analytics platform: Provides insights into customer behavior and program performance through reports and dashboards, enabling data-driven decision making.
API integration: Enables integration with various business systems, such as POS systems and CRM software, for smooth operation.