1. Technology overview
Haravan Loyalty (HaraLoyalty) is customer loyalty management software within the Haravan multichannel commerce ecosystem in Vietnam. It helps businesses centralise customer information, segment customers, and run loyalty programmes with points, membership tiers and rewards redemption. Points are added automatically for online and in-store orders, and offers are applied automatically by customer group, with customer data synchronised across Haravan sales channels.
2. Highlighted features & specifications
- Centralised customer information and segmentation
- Points earning for online and in-store orders
- Membership tiers (e.g. Silver, Gold, VIP)
- Rewards redemption and automated offers by customer group
- Integration with Haravan multichannel sales
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