klikit Restaurant POS & Delivery Order Hub

Klikit is a Singapore company founded in 2022 that builds an operating system for restaurant merchants across Asia. It runs local teams in Singapore, Indonesia, Thailand, Malaysia, Japan, Taiwan and the Philippines and reports more than 12,000 stores, 50 million orders handled and 50+ platform integrations. It solves the problem of kitchens juggling one tablet per delivery app, missed orders and menus out of sync.

The Core package provides POS, menu editing, stock tracking, kitchen display, QR payments and reports. The Omni add-on connects GrabFood, foodpanda, GoFood, ShopeeFood, Uber Eats, Deliveroo, TikTok Shop and others into one order queue with auto-accept and one-click menu sync, plus a webshop, QR ordering and reservations. Advanced Inventory adds recipes, purchase orders and waste tracking, and the Grow tier adds CRM, loyalty, marketing and AI helpers. A Partner API and webhooks let POS companies build on the platform.

• Unified order queue: every delivery app and counter order on one screen with auto-accept.
• One-click menu sync: mark an item sold out once and it pauses on all connected apps.
• Core POS and KDS: point of sale, stock tracking, kitchen display, QR payments and reports.
• Omni channels: own webshop, QR ordering, tablet mode, reservations and live outlet monitor.
• Advanced Inventory: ingredient tracking, recipes, purchase orders, stock counts and waste tracking.
• Partner API: API and webhooks for POS companies plus CRM, loyalty and AI helpers in the Grow tier.

• Restaurant chains in Vietnam selling on GrabFood and ShopeeFood that want one order screen and synced menus.
• Cloud kitchens running several virtual brands across multiple delivery apps.
• Local POS vendors integrating delivery-app orders through the Partner API.

• Fewer lost orders: Army Navy Burger + Burrito reports 60% fewer cancelled orders and cut store devices from 1,400 to 140.
• Higher revenue per store: Foodbytes in Malaysia doubled revenue per store and reduced store pauses by 40%.
• Faster expansion: Martabak Pecenongan 78 Group in Indonesia opened 24 new locations on the platform.
• Clear economics: per-outlet pricing from 19 SGD and payout reconciliation for every delivery app.

Food delivery apps such as GrabFood, ShopeeFood and foodpanda now account for a large share of restaurant sales in Southeast Asia, but each app requires its own tablet and menu. Order aggregation and menu-sync middleware is therefore becoming standard for multi-outlet brands, and social-commerce channels like TikTok Shop are adding further sales channels to manage.

Founded in 2022 and headquartered in Singapore, with local teams in Indonesia, Thailand, Malaysia, Japan, Taiwan and the Philippines. Case studies include Army Navy Burger + Burrito (Philippines), Martabak Pecenongan 78 Group (Indonesia) and Foodbytes (Malaysia).