
1. Technology overview
ezCloud Global Technology Co., Ltd. is a Vietnamese hospitality software company with offices in Hanoi and Ho Chi Minh City and an address in Singapore, and it describes itself as the first Vietnamese company to offer hotel management software overseas. It helps hotels, resorts, golf courses and attractions replace fragmented manual operations and manage online distribution across many sales channels.
ezFolio is its property management system for 3 to 5 star hotels, hotel chains and resorts. It handles individual, group and travel agency reservations, role-based permissions with logs of staff actions and no invoice deletion, integration with restaurant, bar and golf management, inventory and centralized purchasing, an integrated booking engine and more than 100 reports. It connects to the ezCms channel manager for more than 200 online channels, e-invoicing, QR payment, in-room power management and TrustYou for guest reviews. The wider suite of more than 20 products includes ezCloudhotel for small hotels, ezTicket, ezGolf, ezCrs and ezPayment.
2. Highlighted features & specifications
- Reservations: Manages individual, group and travel agency bookings.
- Access control: Applies role-based permissions, logs staff actions and blocks invoice deletion.
- F&B and leisure: Integrates restaurant, bar and golf operations with the front office.
- Inventory and purchasing: Controls stock and centralizes procurement across outlets.
- Channel connectivity: Syncs rates and availability with more than 200 online channels via ezCms.
- Reporting: Provides more than 100 reports plus e-invoicing and QR payment integration.
3. Potential application
A four-star hotel chain can run reservations, F&B and reporting across properties in one system. A resort developer can connect rooms, restaurants and golf operations with centralized purchasing. A mixed-use real estate developer can manage its serviced apartments and hotels with channel distribution.
4. Benefits
ezCloud claims ezFolio can cut hotel operating staff costs by 30% and that ezCrs distribution saves 15 to 35%. Room inventory syncs automatically with more than 200 online channels, including Booking.com, Agoda and Trip.com, reducing overbooking. Strict permissions and action logs help owners control revenue leakage, and a seven-day free trial is offered.
5. Market trends & opportunities
International arrivals to Vietnam keep rising, and hotels depend increasingly on online travel agencies and direct digital channels. Mandatory e-invoicing, cashless payments and changing OTA tax rules push hotel operators toward integrated cloud systems that link front office, distribution and accounting.
6. Other information
Tax code 0106273448; offices in Hanoi (266 Doi Can) and Ho Chi Minh City, plus an address in Singapore. Reports more than 9,000 customers in 80 provinces and cities and 5 countries, and ezFolio at more than 600 3 to 5 star hotels. Awards include Sao Khue 2025, Nhan tai Dat Viet 2023, Make in Vietnam 2020 and 2022, and a Top 10 strategic partner recognition from Sun World in 2026.
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