MaiAgent Enterprise AI Agent Platform

MaiAgent Co., Ltd. is a Taipei-based enterprise AI company that provides a governed AI core for retrieval, orchestration, tool connectivity and compliance. It targets organisations that would otherwise build their own RAG and agent systems from scratch, and reports more than 100 enterprise customers in finance, healthcare, manufacturing, aviation and government.

The platform includes MaiGPT enterprise chat, AI knowledge management, MaiMeeting meeting assistant and a no-code/low-code Agent Builder that connects to APIs and internal systems, with an AI Gateway in beta. Its RAG engine uses semantic chunking, reranking and hybrid search, and it can switch between Claude, GPT, Gemini, Llama, DeepSeek, Qwen, Mistral and other models. It runs as SaaS, in private cloud on AWS, GCP or Azure, or fully on-premises and offline.

• MaiGPT: secure enterprise chat over internal knowledge.
• AI Knowledge Management: RAG with semantic chunking, reranking and hybrid search.
• Agent Builder: no-code and low-code agent creation connected to APIs and enterprise systems.
• MaiMeeting: AI meeting assistant for notes and summaries.
• Multi-model support: Claude, GPT, Gemini, Llama, DeepSeek, Qwen, Mistral and others.
• Governance and deployment: RBAC, audit logs, SaaS, private cloud or offline on-premises.

Hospitals in Vietnam can deploy internal AI assistants for clinical guidelines and administrative procedures. Electronics manufacturers can provide multilingual product-support chat to distributors. Banks can run an on-premises knowledge assistant for branch staff.

Saves enterprises from building and maintaining their own RAG and agent stack. The company reports retrieval accuracy above 95% in production and go-live for consulting projects in 4-6 weeks. Customer cases on the site include MSI handling 20,000+ chats per month and a hospital saving 3,000+ hours with 44 AI assistants. Model-agnostic design avoids vendor lock-in.

Asian banks, hospitals and manufacturers want enterprise RAG and agents but need Chinese and other local-language accuracy, model choice and on-premises deployment. Vietnamese organisations face similar requirements under data protection rules, which favours platforms that can run offline inside the company network.

MaiAgent is headquartered in Taipei, Taiwan, and holds ISO/IEC 27001:2022 and ISO/IEC 27701:2019. Customers named on its site include CTBC Bank, E.SUN Bank, Cathay Life, Chunghwa Telecom, Chang Gung Memorial Hospital, MSI, Wan Hai Lines and STARLUX Airlines. It exhibited at VivaTech 2026 in Paris.