Genea Cloud Access Control and Building Billing

Genea Energy Partners, Inc. is a US cloud-native property technology company serving enterprise and commercial real estate customers. It replaces legacy on-premise security servers and manual tenant billing with cloud software running on open, non-proprietary hardware, and reports more than 4,300 locations in 45 countries and over 435 million sq ft covered.

The product line has three parts. Genea Security is cloud access control with remote credential management, mobile and Apple or Google Wallet keys, visitor management, badge printing, tenant portals, interactive floor plans, wireless locks, IP intercom and support for upgrading Mercury-based systems. On-Demand HVAC lets tenants request after-hours air conditioning from a smartphone and produces itemized billing, independent of the BMS brand. Submeter Billing reads networked and manual meters and bills tenants. Customers include CBRE, JLL, Cushman & Wakefield, Shopify, HubSpot and Hines.

• Cloud access control: Manages doors and credentials remotely on non-proprietary controllers, readers and locks.
• Mobile and wallet keys: Issues Apple and Google Wallet and mobile credentials.
• Visitor and tenant portals: Handles touchless visitor check-in, badge printing and tenant self-service.
• On-Demand HVAC: Lets tenants book after-hours HVAC by smartphone with itemized billing.
• Submeter Billing: Reads networked and manual meters and generates tenant bills.
• Integrations and MCP: Connects video, identity and visitor systems via APIs and Genea MCP.

A Grade A office landlord in Ho Chi Minh City can let tenants request after-hours air conditioning via an app and bill automatically. A property manager can read tenant submeters and issue monthly utility bills without manual reading. A corporate campus can replace on-premise badge servers with cloud access control and wallet keys.

Property teams manage access, visitors and tenant billing from one cloud platform and reuse existing non-proprietary hardware. Automated after-hours HVAC and submeter billing replace manual meter reading and spreadsheets, so energy costs are recovered accurately from tenants. Genea reports 98% customer retention, an NPS of 75 and 24/7/365 support.

Commercial landlords are moving access control to the cloud and want to recover utility costs precisely as energy prices rise. Multi-tenant office towers in Southeast Asian cities, including Ho Chi Minh City and Hanoi, commonly charge for after-hours air conditioning, a process still often handled manually.

Legal entity Genea Energy Partners, Inc. Reports 4,300+ locations in 45 countries, 435M+ sq ft and 1.3M+ users. Launched the Genea A&E Program for consultants and architecture and engineering firms in February 2026, focusing on corporate, healthcare, K-12 and higher education. Publishes a Trust Center; founding year not stated on pages fetched.