
1. Technology overview
Arcadier is a Singapore software company founded in 2013 by Dinuke Ranasinghe, Paul Cascun and Kenneth Low. It provides marketplace-as-a-service so that retailers, brands, membership groups, financial institutions and public bodies can launch their own multi-vendor online marketplaces without building the stack from scratch.
The platform has three layers: a customer layer with storefronts, multi-vendor checkout, search, reviews, chat and merchant onboarding; an integration layer with SSO, Stripe and other payment gateways, ElasticSearch, Google Maps and webhooks; and a core engine for multi-vendor orders, commissions, payouts, permissions and separate admin, buyer and merchant portals. More than 150 REST APIs allow headless builds. It supports B2C, B2B, P2P and services marketplaces.
2. Highlighted features & specifications
- Multi-vendor checkout: Buyers pay for items from several merchants in one cart.
- Commission and payouts: Admins set commission rules and automate seller payouts.
- Merchant onboarding: Sellers register, list products and manage orders in their own portal.
- Headless APIs: More than 150 REST APIs cover catalogue, orders, users, commissions and events.
- Integration layer: SSO, Stripe, external payment gateways, ElasticSearch and webhooks connect existing systems.
- Security controls: Role-based access, multi-factor authentication and PII redaction by default.
3. Potential application
A consumer finance company can run a point-of-sale loan marketplace where partner shops list products, similar to Home Credit in the Philippines. A retail chain can open a third-party seller marketplace to extend its online range. An industry association can launch a B2B procurement marketplace for its members.
4. Benefits
Operators get ready-made marketplace workflows for buyers, sellers and admins instead of custom development. Configurable commission and payout logic lets a business earn revenue from third-party sellers. A sandbox allows full test transactions before launch, and each marketplace runs in an isolated environment. Arcadier reports more than 260 marketplaces and over 5,700 active merchants on the platform.
5. Market trends & opportunities
Retailers, banks and associations increasingly add third-party sellers to their own channels to widen assortment without holding stock, a model popularised by large marketplaces. In Southeast Asia, including Vietnam, brands and financial groups want owned marketplaces to keep customer data and margin rather than relying only on Shopee, Lazada or TikTok Shop, which favours configurable marketplace platforms.
6. Other information
Founded in 2013 in Singapore; address at 100 Tras Street, Singapore. Introduced its SaaS marketplace offering in 2016 and a Developer Platform and Plug-In Marketplace in 2019. Shortlisted for the SaaS Awards 2024 and partnered with UNOPS on the Defeat-NCD Marketplace. Infrastructure is PCI-DSS compliant; SOC 2 and ISO 27001 certification are in progress for 2026.
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