HES LoanBox Lending Platform

HES FinTech is a lending software company founded in 2012 in Lithuania by Ivan Kovalenko and Dmitry Dolgorukov, operating through UAB HES Europe in Vilnius and HES Fintech LLC in the US. It helps banks, fintechs, microfinance and alternative lenders launch and automate credit products without building a loan system from scratch.

HES LoanBox covers onboarding, origination, underwriting, servicing and collections in one configurable platform, with scorecards and cut-off rules editable without developers. It is paired with GiniMachine, an AI credit scoring engine that uses bureau and alternative data, and HES CollectionAgent, an AI debt collection tool. The company reports 160+ completed projects in 30+ countries, with clients such as ID Finance, Idea Bank, Wa'ed and Tavan Bogd Finance in Mongolia.

• Digital origination: Configurable application flows, scorecards and underwriting rules.
• Loan servicing: Handles amortisation, disbursements, accruals, restructuring and payment holidays.
• GiniMachine scoring: Builds AI credit scoring models from bureau and alternative data.
• CollectionAgent: Scores accounts live and automates outreach including a voice channel.
• Integrations hub: Connects credit bureaus, open banking, KYC, payments and core banking.
• Flexible deployment: Runs in the cloud, on-premise or hybrid with optional code licence.

A Vietnamese consumer finance company can launch a new instalment loan product with configurable scorecards in LoanBox. A microfinance institution can score thin-file borrowers with GiniMachine using alternative data. A bank's SME unit can automate servicing, restructuring and early collections on one system.

HES FinTech reports up to 45% lower operating costs, 2.5 times faster loan processing and apply-to-approval in about 5 minutes. Its scoring engine is said to deliver up to 3 times better scoring accuracy, and the collections module up to 90% lower debt collection costs. Lenders can choose cloud, on-premise or hybrid deployment and optional code licences to avoid vendor lock-in.

Banks and non-bank lenders are replacing legacy loan systems with configurable platforms that let risk teams launch products and change rules quickly. In Southeast Asia, growth of SME, microfinance and BNPL lending is raising demand for affordable origination, AI scoring on thin-file borrowers and automated collections.

Founded in 2012 in Lithuania; offices in Vilnius and Wilmington, Delaware, with the US office opened in 2025 and UK expansion announced. ISO/IEC 27001 certified since 2021 and completed a SOC 2 examination in May 2026. Shortlisted for the FinTech Breakthrough Awards and Cloud Awards in 2025. Partners include Credolab, Jumio, Ondato and VoPay.