Unmind Workplace Mental Health Platform with Nova AI

Unmind is a workplace mental health company registered in England and Wales as Unmind Ltd, co-founded by clinical psychologist Dr Nick Taylor and corporate wellbeing practitioner Steve Peralta. It helps employers reduce the cost of mental ill-health, including lost days and lower productivity, by giving staff preventive and clinical support in one place.

The platform combines self-guided content and courses, therapy and coaching through a global network of 90,000+ therapists and coaches, a 24/7 helpline, critical incident response, work-life practical support and manager training. Nova, its AI support agent, lets employees describe a challenge, offers short guided exercises and routes them to human care when needed, while insights and assessments give employers group-level wellbeing data.

• Nova AI agent: conversational support with optional guided exercises and escalation to human care.
• Therapy and coaching: access to a global network of 90,000+ therapists and coaches.
• Content and courses: evidence-based self-guided programmes and short content.
• 24/7 global helpline: immediate support plus rapid critical incident coverage.
• Manager training: programmes that help leaders support team mental health.
• Insights and assessments: group-level wellbeing measures, including conversational psychometrics.

Banks and multinational firms with offices in Vietnam can extend a global mental health benefit to local staff. Shared service and contact centres can use the 24/7 helpline and Nova to support shift workers. HR teams can use group-level insights to plan burnout prevention for high-pressure departments.

The company reports up to 40% improvement in mood and a 16.5% productivity boost among users. It cites an average return of 4.60 USD for every 1 USD spent. Combines EAP-style helpline, therapy, AI support and manager training in one contract. Aggregated, group-level insights help HR target programmes without exposing individual data.

Employers are consolidating separate EAP, wellbeing app and training vendors into single platforms, and are adding AI support so staff can get help at any hour. Multinationals with large Asian workforces want consistent global coverage and measurable outcomes. Vietnam's growing base of regional offices and shared service centres adds demand for such cross-border benefits.

Unmind Ltd is registered in England and Wales (ICO registration ZA210634); platform data is hosted in Ireland. Co-founded by Dr Nick Taylor and Steve Peralta. Shows an ISO 27001 badge. Customers include Standard Chartered, Uber, Diageo and Major League Baseball (partnership announced April 2024).