Mapiq Workplace Analytics and Experience Platform

Organization
Mapiq · Netherlands
Solution Type
Platform
Collaboration
Licensing, Business Collaboration (Joint Venture)

1. Technology overview

Mapiq is a workplace software company headquartered at Oostsingel 209 in Delft, the Netherlands. It gives workplace and real estate teams tools to analyse, plan and operate office space, and reports 120,000+ active users, 200M+ data points processed per month and 100M+ sqm of office space being optimised, with partners including Cisco, Microsoft, NTT and Wipro.

The platform combines resource booking for desks, rooms and parking, meeting room management, wayfinding, visitor management and workplace occupancy sensors with a Workplace Analytics layer. Analytics merges booking, sensor, badge and Cisco Spaces Wi-Fi data into summary, dashboard and deep-dive views with custom KPIs, meeting insights and 3D maps. AI scenario planning models the effect of headcount and return-to-office policy changes, and Mapiq MCP lets AI agents such as Claude and Copilot book desks and coordinate office days. Customers include Booking.com, Deloitte and GoCardless.

2. Highlighted features & specifications

  • Resource booking: Desks, meeting rooms, parking and other office logistics booked via web, mobile, Teams and Outlook.
  • Workplace analytics: Summary, dashboard and deep-dive views with custom KPIs and meeting insights.
  • Occupancy data: Workplace sensors, badge data importer and Cisco Spaces Wi-Fi data for real usage.
  • AI scenario planning: Models the impact of headcount and return-to-office policy changes on space needs.
  • Mapiq MCP: Lets AI agents such as Claude and Copilot book desks and coordinate office days.
  • Wayfinding and visitors: 3D maps, office wayfinding, employee groups and visitor management.

3. Potential application

A multinational with offices in Ho Chi Minh City can combine Cisco Wi-Fi data and bookings to decide how many desks to keep at lease renewal. A bank in Hanoi can model the space impact of a new three-day office policy. A technology park operator can offer tenants room booking, wayfinding and visitor management on one platform.

4. Benefits

Customer stories on the site show results such as 91% desk occupancy on peak days and 20,000+ yearly workspace bookings at GoCardless, and a 36% increase in meeting room usage and 30% increase in desk usage at another customer. Combining booking, sensor, badge and Wi-Fi data gives a single view for right-sizing portfolios. Implementation support is included in every plan.

6. Other information

Headquartered in Delft, the Netherlands. CEO: Sander Schutte; CTO: Jasper Schuurmans. Partners include Cisco, Microsoft, NTT and Wipro. Reports 120,000+ active users and 100M+ sqm of office space optimised. Case studies with Booking.com, Deloitte and GoCardless.

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