Iterable Cross-Channel Marketing Platform

Iterable is a cross-channel marketing platform company. Its privacy notice lists Iterable, Inc. at 201 Spear Street, San Francisco, United States, plus group companies in the United Kingdom, Ireland and Portugal. The website does not state a founding year.

The platform offers Campaigns, Journeys, Audiences, Catalog and Insights and Analytics, with an AI layer called Nova. Nova Agents help build audiences, journeys and campaigns, Nova Decisioning selects next-best actions within goals and guardrails, and Nova Insights explains performance signals. Named customers include Fabletics, HelloFresh, SeatGeek, Redfin and The Washington Post.

• Campaigns: Sends one-off and triggered messages across channels.
• Journeys: Builds multi-step customer flows with branching logic.
• Audiences: Segments customers from behavioural and profile data.
• Catalog: Pulls product data into personalised messages.
• Nova Agents and Decisioning: Use AI to build campaigns and pick next-best actions.
• Insights and Analytics: Surfaces signals behind campaign performance.

A Vietnamese food-delivery or grocery app can run onboarding and reorder journeys by push and email. An online fashion retailer can use Catalog data for personalised recommendations. A subscription brand can trigger churn-prevention flows from behaviour.

Marketing teams can orchestrate email, push, SMS and in-app journeys from one place, with AI proposing next-best actions inside set guardrails. Case examples on the site include a 300% revenue increase at SeatGeek and 80% fewer email templates at Stanley Black & Decker. A Trust Center is provided for security review.

Marketing platforms are adding agents and decisioning to automate campaign building and next-best-action choices. Subscription, delivery and e-commerce brands in Southeast Asia are investing in app and messaging engagement as acquisition costs climb.

Iterable, Inc. is in San Francisco, with entities in the United Kingdom, Ireland and Portugal per its privacy notice. Founding year not stated on the site. Cited in Forrester Wave for Email Marketing Service Providers, Q1 2026.