QuadSci Customer Intelligence

QuadSci is a customer intelligence and revenue AI platform for go-to-market teams at software companies. A February 2026 press release is datelined New York and announces an 8 million USD Series A led by Crosslink Capital. It targets the gap between product usage data and renewal or expansion outcomes.

The platform combines product telemetry, CRM data and conversational signals to predict churn and expansion months before renewal. Modules include Growth AI, Cohorts AI, a natural-language Q-Chat, churn prediction, expansion signals and account intelligence. Named customers include Movable Ink, Boomi, Reltio and Tenable.

• Growth AI: forecasts growth, contraction and churn and recommends actions.
• Cohorts AI: segments customers by behavior and ties cohorts to ARR.
• Q-Chat: answers natural-language revenue questions such as NRR drivers.
• Churn prediction: flags at-risk accounts from usage, champions and support tone.
• Expansion signals: spots seat utilization and event trends.
• Account intelligence: provides live account briefs with next-best actions.

A Vietnamese SaaS firm can predict which enterprise accounts will not renew. A B2B fintech platform can find accounts ready for upsell. A customer success lead can prioritize outreach by risk.

Flags at-risk accounts earlier using usage depth, champion activity and support tone. Identifies expansion drivers such as seat utilization. Lets revenue leaders ask natural-language questions about net revenue retention. The vendor lists SOC 2 Type 2 attestation.

SaaS companies are shifting customer success from reactive support to predictive retention using product telemetry. Vietnamese SaaS and fintech product firms with subscription revenue can apply the same approach.

Raised an 8 million USD Series A led by Crosslink Capital, announced February 17, 2026, with Alumni Ventures and Correlation Ventures participating. Lists SOC 2 Type 2. Founding year and headquarters are not stated on the company site.