Birdie Homecare Management Platform

Birdie is a technology provider for UK homecare agencies, with a UK contact and UK-based data hosting stated on its website. It addresses fragmented care planning, rostering, invoicing and compliance in domiciliary care.

The cloud platform combines care management (care planning, visit notes, eMAR), rostering, finance (invoicing and payroll), quality and compliance with a CQC rating predictor, and analytics. It ships three apps: an Agency Hub for the office, a Carer App with offline capability and a Family App. The company says it serves over 1,000 homecare businesses.

• Care management: Person-centred care plans, visit notes and eMAR medication records.
• Rostering: Schedules linked to care plans, timesheets and audit trails.
• Finance: Invoices generated from completed visits, plus payroll.
• SmartPlans: AI that turns client conversations into care plans, launched in June 2026.
• Quality and compliance: Real-time alerts, evidence tagging and a Q-Score predicting CQC ratings.
• Analytics and apps: Over 50 reports plus Agency Hub, Carer App and Family App.

Vietnamese home nursing companies can manage caregiver schedules and visit records. Elderly care service chains can share care updates with families through a family app. Operators can reduce paperwork with AI-generated care plans.

One platform replaces separate care, rostering and invoicing tools. The company reports 20 percent more hours of care delivered and 40 percent less write-up time with its AI SmartPlans, which are vendor claims. ISO 27001 certification and a family app support security and transparency.

Homecare providers in ageing societies are adopting AI to cut documentation time and prove quality. Vietnam's private home nursing and caregiver-dispatch businesses are growing and need similar scheduling and care record software, although compliance features here are UK-specific.

Certified B Corp and ISO 27001 certified per the website. News page lists the CEO appointment on 5 October 2026, the SmartPlans launch on 9 June 2026 and over 60 million supported visits in 2024.