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Playbook & Handbook · February 6, 2026
Winning Accelerator Playbook 2026 by BambuUP
EDTECH: LEVERAGING AI-POWERED TECHNOLOGIES TO TRANSFORM THE LEARNING EXPERIENCE
1. Technology overview
telli technologies GmbH is a Berlin-based company, founded in 2024 according to Dealroom, that builds AI agents handling voice, WhatsApp, chat and email conversations for customer-facing operations in sales, support and operations. It is backed by redalpine, Cherry Ventures and Y Combinator.
The platform centres on telli Studio, a no-code agent builder with knowledge base, actions and workflows, model-agnostic AI, voice cloning, 20+ languages, SIP trunking, smart dialing, live monitoring, evaluations and QA. An assistant named Charlie helps build and analyse agents. Customers listed include Sky, Enpal, Verivox, RTL and Vaillant.
2. Highlighted features & specifications
- telli Studio: no-code builder for voice and messaging agents.
- Multilingual voice: 20+ languages, with 30+ listed under global agents, plus voice cloning.
- Telephony: telli numbers or bring-your-own through SIP trunking, smart dialing and parallel calls.
- Knowledge, actions and workflows: agents complete tasks behind the conversation.
- Monitoring and QA: live monitoring, analytics, call reviews and evaluations.
- Charlie assistant: helps build, refine and analyse agents.
3. Potential application
A Vietnamese insurer or lender can use outbound voice agents for payment reminders and lead qualification. An energy or telecom retailer can handle peak-hour inbound calls. A BPO can pilot agents for first-touch support.
4. Benefits
Handles repetitive first-touch calls and messages, including peak-hour volumes. The no-code builder lets operations teams change agents without engineering work. Monitoring, call reviews and evaluations support quality control. Native Salesforce and HubSpot sync plus an API for other CRMs.
5. Market trends & opportunities
Voice and messaging AI agents are replacing IVR and scripted bots for inbound and outbound customer contact. Contact-centre outsourcing is large in Vietnam and Southeast Asia, and multilingual voice agents are a candidate for first-line call handling.
6. Other information
Berlin, Germany (Rosenthaler Strasse 51; HRB 265661). USD 15M seed reported 23 July 2026 (total about USD 18.5M per Dealroom). SOC 2, GDPR, HIPAA and EU AI Act compliance listed; EU hosting.
