Esteem AI Care Management Software

Homage was founded in 2016 in Singapore and runs a network of more than 30,000 care professionals, with operations in Singapore and Australia and a mention of Malaysia. Esteem AI is the care management software that Homage built to run its own services, now offered as a standalone regional business to other providers.

Esteem AI covers client intake, workforce, rostering, incidents, support, reporting, billing and compliance on one client record. AI agents draft visit notes, suggest care workers for open shifts, chase expiring certifications and answer routine family questions, with human approval and an action log. It is used by more than 50 home care and aged care agencies.

• Client intake: captures enquiries and referrals, digital consent and generates care plans from assessments.
• Workforce: tracks credentials, screening, training and expiry dates before they block a shift.
• Rostering: matches workers by skills, location and continuity of care.
• Incidents: mobile reporting with SLA timers and escalation.
• Billing and reporting: invoices after completed visits, live dashboards and exports.
• AI agents: visit-note drafting, shift suggestions and family enquiry replies with human approval.

A Vietnamese home nursing or caregiver agency could use it for rostering and visit documentation. Hospital-affiliated home care units could track nurse credentials and incidents. Insurers contracting home care vendors could request standardised visit reports.

Agencies manage intake to billing in one system instead of separate tools. Case studies on the site report a 97.3% fulfilment rate at Home Nursing Foundation and 92.7% at Montfort Care. Human approval and a full action log keep AI actions auditable for compliance.

Asia is ageing quickly and home care providers face staff shortages and heavy paperwork, so scheduling and compliance automation is in demand. Vietnam's private home nursing and caregiver agencies are growing and face the same rostering and documentation load.

Homage was founded in 2016 in Singapore; investors named in the release include Temasek, East Ventures, Golden Gate Ventures and Jungle Ventures. Esteem AI is available to care providers in Singapore now with a global rollout planned. Partner logos include Changi General Hospital and Tan Tock Seng Hospital.