Choco AI Platform for Food Wholesalers

Choco is an AI platform for food and beverage wholesalers. The site footer names Choco Communications GmbH and its US imprint states the principal executive office is in Berlin, Germany; the region selector lists the USA, Germany, Spain, France and the UK. It addresses order intake by voicemail, email, text and handwritten notes that distributors must key into ERP systems by hand.

Products include OrderAgent (AI order capture), eCommerce (online ordering storefront), SalesHub (AI sales tools) and CustomerHub (foodservice CRM). Orders feed directly into ERP systems such as NetSuite, QuickBooks, Microsoft Dynamics, NCR, Sage and Odoo. Named customers include Accardi Foods, Produce Express and Krystal Produce, and Dot Foods is a technology partner.

• OrderAgent: AI order capture from voicemail, email, text and handwritten notes.
• ERP feed: orders flow into NetSuite, QuickBooks, Microsoft Dynamics, NCR, Sage and Odoo.
• eCommerce: online ordering storefront with personalized recommendations.
• SalesHub: mobile-first AI sales tools for reps.
• CustomerHub: foodservice CRM with buying-habit insights and churn detection.
• AI voice agent: launched with OpenAI in December 2025.

Vietnamese seafood, produce or beverage distributors could capture orders arriving by phone, Zalo or email and feed them to their ERP. Distributors serving restaurant chains could offer an online storefront for repeat orders.

Distributors capture orders from voicemail, email, text and handwritten notes and send them into ERP without manual keying. Storefront recommendations and buying-habit insights support larger orders and churn detection. The site claims 30K distributors, over 1M monthly orders and 20% larger average order sizes (company claims).

Food and beverage wholesalers receive many orders through informal channels and are adopting AI agents to capture them. The same pattern applies to Vietnamese food distributors serving restaurants and retailers, although Choco currently operates in Europe and North America.

Operating entities: Choco Communications GmbH (footer) and Atlantic Food Waste Partners LLC dba Choco (US imprint). Press releases include the OpenAI voice agent (December 2025), Autopilot AI agent (March 2025) and a sales rep app (October 2024).