AutomationEdge Agentic AI & RPA Platform

AutomationEdge is an enterprise automation vendor led by co-founders Uday Birajdar and Prasad Patwa, operating through AutomationEdge Pvt. Ltd. and AutomationEdge Inc. It serves more than 200 customers globally with automation for banking and financial services, insurance, healthcare, IT, HR and finance operations.

Its platform positions itself as an AI execution layer that combines agentic AI, RPA, document AI, APIs and workflows under one governance model. The Agentic Automation Core understands requests, decides and executes using multiple LLMs (OpenAI, Gemini, Claude, Meta), while RPA bots run fixed steps in legacy systems. The AgentEdge library offers more than 1,000 prebuilt agents and workflows, and packaged solutions include FinFlo for loan processing, payment reconciliation and KYC, CareFlo for healthcare intake and claims, and SupportFlo for IT, HR and accounting service desks.

• Agentic Automation Core: understands, decides and executes with multi-LLM support.
• RPA: task bots for legacy desktop and web applications.
• Document AI: extraction from forms, invoices and loan documents.
• AgentEdge library: 1,000+ prebuilt agents and workflows.
• FinFlo: packaged automations for loan processing, payment reconciliation, KYC and regulatory workflows.
• Governance: monitoring, analytics, RBAC, audit trails and guardrails.

A Vietnamese bank can automate loan document intake and KYC checks with FinFlo. An insurer can speed up claims intake and fraud checks. A large enterprise can run an IT and HR service desk with SupportFlo agents that reset passwords and process employee requests.

Agents are layered on top of existing bots, so companies can extend RPA investments without rebuilding them. The company claims 5x faster automation development, up to 75% lower total cost of ownership and 80% faster deployment. A library of 1,000+ prebuilt agents shortens time to value, and RBAC, audit and guardrails support regulated industries.

Many banks and insurers adopted RPA in the past decade and now want AI agents to handle the judgment-based steps that bots cannot. A hybrid approach that keeps existing bots and adds agents is attractive in cost-sensitive Asian markets, including Vietnam, where back-office digitization is a priority.

Operates as AutomationEdge Pvt. Ltd. and AutomationEdge Inc., with a US contact line; the privacy policy is governed by Indian law. Serves 200+ customers globally and shows ISO, HIPAA, GDPR and SOC 2 Type 2 badges. Active at insurance and fintech events in India, the US and Kuwait in 2025–2026.