
1. Technology overview
BizRobo! is an RPA platform operated by Open Co., Ltd., founded in July 2013 in Minato-ku, Tokyo, and a subsidiary of OPEN Group Inc., listed on the Tokyo Stock Exchange Prime market. Built on technology from Tungsten Automation (formerly Kofax) and optimized for Japanese business operations, it has been adopted by more than 3,300 companies as of April 2026 and reports a 99.3% customer retention rate.
The lineup includes BizRobo! Basic for server-based company-wide automation, BizRobo! Lite and mini for smaller deployments, a government license, BizRobo! OCR for AI-OCR, and generative AI add-ons such as BizRobo! AI Apps. Robots are built visually without programming using object recognition, run on a built-in scheduler overnight and on holidays, and are governed through a Management Console with logs, account control and security. Version 2026.3 exposes robots through MCP so that AI agents can call them directly.
2. Highlighted features & specifications
- Visual robot builder: creates automations without programming using object recognition.
- Scheduler and alerts: runs robots unattended and notifies staff on errors.
- Management Console: centralized logs, account control, security and Git integration.
- MCP support: AI agents can call BizRobo! robots directly as tools.
- AI robot summaries: generative AI documents a robot's inputs, steps, outputs and exceptions.
- BizRobo! OCR and AI Apps: AI-OCR for paper forms and chat-based robot template creation.
3. Potential application
A Japanese-invested manufacturer in Vietnam can automate order entry and reporting across ERP and supplier portals. A securities or insurance firm can run overnight reconciliation robots. A hospital can automate data transfer between medical record and billing systems using the local-LLM healthcare option.
4. Benefits
Business staff can build robots visually without coding, and object recognition keeps robots stable when screens change. Robots run unattended at night and on holidays with error notifications. The vendor cites an 80-person processing center run by 13 people and a Thai financial institution saving 5,500 hours. Version 2026.3 lets existing robots become tools for AI agents through MCP.
5. Market trends & opportunities
Japanese and Asian enterprises with mature RPA programs are now connecting their bots to AI agents rather than replacing them, so that agents decide and robots execute. Labor shortages and paper-heavy processes in finance, healthcare and local government keep demand for RPA and AI-OCR high across the region.
6. Other information
Open Co., Ltd. was founded in July 2013 and is headquartered in Minato-ku, Tokyo; parent OPEN Group Inc. is listed on TSE Prime (6572). ISMS certified (IS 598626). Named a Leader across RPA categories in ITreview Grid Award 2026 Summer. Case studies include Thailand, Brazil and Sweden.
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