Blackpanda IR-1 Incident Response Subscription

Blackpanda Pte Ltd is a Singapore-registered cybersecurity company that provides incident response and cyber insurance access to organizations across Asia, with full-time responders in key Asian cities and a Japanese-language operation. It addresses the gap many small and mid-sized companies face when a breach happens: no retained responder, slow and expensive emergency engagements and difficulty obtaining cyber cover.

IR-1 packages incident response as an annual subscription. It includes one incident response credit covering investigation, containment, neutralization, digital forensics and data exfiltration analysis with a 4-hour response SLA, plus weekly Attack Surface Readiness scans for exposed assets, web vulnerabilities and dark web email leaks, and automated cyber insurance estimates. The IR-X tier adds consulting hours, playbooks, compromise assessments, tabletop exercises, purple teaming, after-hours support and ransomware negotiation.

• Incident response credit: Covers investigation, containment, neutralization and digital forensics once per year.
• 4-hour SLA: Commits to initial responder contact within four hours.
• Attack Surface Readiness: Runs weekly domain discovery, exposure checks and web vulnerability scans.
• Dark web monitoring: Scans for leaked company email credentials.
• Insurance access: Provides automated cyber insurance estimates and premium discounts.
• IR-X upgrade: Adds playbooks, tabletop exercises, purple teaming and ransomware negotiation.

A regional manufacturer with plants in Vietnam can retain incident response for ransomware without a full SOC. A fintech can combine weekly attack surface scans with forensic support for regulator breach reports. A professional services firm can lower cyber insurance premiums by subscribing to IR-1.

Companies secure a retained incident responder at what Blackpanda states is less than 10% of the cost of traditional incident response. Initial contact is promised within 4 hours of activation through the IR-1 portal. IR-1 customers can receive up to 20% off premiums on Lloyd's of London-backed cyber insurance with coverage up to USD 10 million and no IR deductible. Weekly attack surface scans help fix exposures before they are exploited.

Ransomware and business email compromise are hitting small and mid-sized firms across Asia, many of which have no security team or incident response retainer. Insurers increasingly require evidence of preparedness, and new data protection laws in Vietnam and the region impose breach handling duties, which favors bundled subscription IR and insurance offerings.

Registered as Blackpanda Pte Ltd in Singapore and operates as a Lloyd's coverholder with an in-house incident response team. Named Frost & Sullivan Company of the Year for APAC Incident Response for the third consecutive year in 2026. Reports more than 100 incidents managed in Asia; partners include Singtel, SoftBank, Ricoh and Ingram Micro. Founding year not stated on the website.