
1. Technology overview
Camunda is a process orchestration company announcing from Berlin, whose platform is used by more than 700 companies, including 12 of the 15 largest global banks. It addresses the problem of coordinating long-running business processes that span legacy systems, microservices, people and now AI agents, using BPMN, an ISO-ratified open standard.
Processes are modeled in BPMN and executed by Camunda's orchestration engine. With agentic orchestration, ad-hoc sub-processes let AI agents choose, repeat or skip tasks within a defined scope while the surrounding process keeps deterministic rules, human tasks and audit. Camunda RPA connects legacy systems without APIs, Camunda IDP turns unstructured documents into data with a choice of LLM, Copilot generates BPMN from text or legacy code, and Operate gives real-time visibility into agent status, model calls, tokens and tools. Agents connect via MCP and A2A.
2. Highlighted features & specifications
- BPMN orchestration engine: executes long-running processes across systems, people and agents.
- Agentic orchestration: ad-hoc sub-processes where AI agents decide task order within guardrails.
- Camunda RPA: orchestrates bots for legacy systems without APIs.
- Camunda IDP: AI document processing with a choice of LLM.
- Camunda Copilot: generates BPMN diagrams from text or legacy code.
- Operate and Hub: real-time visibility into agents, model calls and business value.
3. Potential application
A Vietnamese bank can orchestrate end-to-end loan origination across core banking, credit scoring and document checks, with an AI agent handling exceptions. An insurer can automate claims handling with IDP and human approval. A telecom operator can orchestrate customer onboarding across legacy and cloud systems.
4. Benefits
Banks and insurers can add AI agents to core processes while keeping deterministic control, human approvals and full audit trails. Case studies on the site include Halkbank with 600% faster transfers, Norfolk & Dedham with 35% faster claims, Harmoney with 90x faster loan decisions and Goldman Sachs running 6 million tasks per week. The open BPMN standard reduces vendor lock-in.
5. Market trends & opportunities
Camunda's 2025 survey found 84% of IT and business leaders plan to add AI to processes, while 85% struggle to scale it. Orchestration that blends agents with rules and human checks is becoming the preferred pattern in banking and insurance, including among Vietnamese banks modernizing core and lending systems.
6. Other information
Press releases are datelined Berlin, Germany. Over 700 companies use Camunda, including Atlassian, ING, Vodafone, Barclays and Goldman Sachs. SAP PartnerEdge Build Partner with an SAP integration sold through the SAP Store. Recognized as a Visionary in the Gartner Magic Quadrant.
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