
1. Technology overview
Condo Control is a software provider for condominium, homeowners' association (HOA) and property management, serving property management companies, boards and self-managed communities across North America and reporting more than 3.5 million residents served. Its privacy policy follows Canada's PIPEDA, and it has customers outside North America such as Verve Residences in the Philippines.
The platform combines a resident portal and app with modules for service requests, announcements, amenity booking, visitor and parcel management, security logs and patrols, accounting, billing and online payments, e-voting and virtual meetings. Recent AI additions include an AI-powered manager inbox that merges voice, text and email, and Capstan AI, an agentic assistant that answers financial questions, builds budgets and forecasts, and drafts board presentations.
2. Highlighted features & specifications
- Service requests: Tracks maintenance and resident requests in one queue.
- Communication: Sends announcements, forums, surveys and emergency notices.
- Amenity booking: Lets residents reserve amenities with guard verification at check-in.
- Security and visitors: Manages authorised entry, parcels, incident reports and patrols.
- Accounting and payments: Handles billing, collections and online resident payments.
- AI tools: Combines an AI manager inbox with Capstan AI for budgets and board reports.
3. Potential application
A property management company in Ho Chi Minh City can centralise resident requests, amenity bookings and emergency notices for high-rise towers. An owners' board can run e-voting and share financial summaries with absentee owners. A management office can use AI-drafted budgets and reports to prepare board meetings faster.
4. Benefits
At Verve Residences in the Philippines, staff saved an estimated 2 to 3 hours per day, response and resolution times improved by 30 to 40%, phone and walk-in inquiries fell 50 to 60% and printing costs dropped by more than 50%. Owners living abroad can follow announcements and service requests on mobile, and the vendor reports 99.9% platform uptime.
5. Market trends & opportunities
High-rise condominium living is spreading across Southeast Asia, and boards with many overseas or busy owners need transparent digital communication and AI help for lean management teams. Vietnam's apartment buildings face similar pressure to publish fees, maintenance funds and incident notices openly to residents.
6. Other information
Serves property management companies and self-managed communities across North America, with more than 3.5 million residents served. Privacy policy based on Canada's PIPEDA; listed with BBB under Condo Control Central in Toronto, Ontario. Recognised with Capterra, G2, GetApp and SourceForge badges. Founding year not stated on pages fetched.
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