DOKU Payment Gateway and Payouts

DOKU, operated by PT Nusa Satu Inti Artha in Jakarta, is an Indonesian payment technology company licensed by Bank Indonesia as a Level 1 payment service provider for payment gateway, remittance, e-money, e-wallet and QRIS services. It lets airlines, retailers, e-commerce players and small businesses accept and send money across Indonesia's fragmented payment landscape, and now presents itself as DOKU by Antom following investment from Ant International.

After one registration, merchants connect to more than 45 payment methods, including major banks, cards, convenience store cash points, e-wallets, QRIS and paylater providers, using a hosted checkout, direct API, plugins, payment links or a digital catalogue. Payout products handle domestic and cross-border disbursements, while Wallet as a Service offers embedded wallets and sub-accounts for fintechs and platforms. A sandbox supports testing before go-live.

• Checkout and Direct API: Accepts payments through a hosted page or full API integration.
• Plugins and payment links: Lets merchants sell through e-commerce plugins, links and catalogues.
• QRIS acceptance: Supports Indonesia's national QR standard, including cross-border QRIS.
• Domestic and cross-border payouts: Sends disbursements to recipients at home and abroad.
• Wallet as a Service: Provides embedded wallets and sub-accounts for platforms.
• PayChat: Enables ordering and payment inside WhatsApp conversations.

A Vietnamese airline or travel platform selling to Indonesian customers can add local bank, QRIS and convenience store payments. A Vietnamese e-commerce brand entering Indonesia can accept local methods without setting up acquiring relationships. A marketplace can pay Indonesian sellers through DOKU payouts.

Merchants reach more than 45 payment methods through one registration and integration. DOKU reports more than 150,000 merchants, over 360 million transactions and more than 4 million users. Embedded wallets and sub-accounts let platforms manage funds flows without their own e-money licence. PCI DSS and ISO/IEC 27001:2022 certification support enterprise security requirements.

Indonesia combines bank transfers, QRIS, e-wallets, paylater and cash at convenience stores, so merchants need aggregators that cover all of them. Conversational commerce and embedded wallets are growing, and regional groups such as Ant International are consolidating payment providers across ASEAN.

Headquartered at Artha Graha Building, Jakarta. Licensed by Bank Indonesia as a Level 1 payment service provider and registered with the Ministry of Finance for state revenue collection. PCI DSS and ISO/IEC 27001:2022 (TUV Rheinland) certified. Branded DOKU by Antom after investment from Ant International. Founding year not stated on the website.