Eats365 Restaurant POS

Eats365 is a restaurant technology company founded in Hong Kong in 2014, with offices in Hong Kong, mainland China, Malaysia, Singapore, Taiwan and the United States. It gives restaurants and F&B groups an iPad-based system to run front of house, kitchen and online channels from one data set.

The core POS module handles orders, payments and menus, and a lighter Biz module focuses on online orders. Expansion modules add handheld mPOS, scan-to-order at the table, self-service kiosks and PhotoMenu, kitchen and expedite displays, queue kiosks and digital signage, a branded online store and the Eats365 Marketplace. A merchant portal manages multi-store reports and menu templates, and an app store, developer portal and open APIs connect more than 100 third-party platforms, including payments through 365pay with Adyen.

• Core POS: Manages orders, payments, menus and tables on iPad.
• Scan to order: Lets diners order and pay from their own phones at the table.
• Self-service kiosk: Takes orders and payments without staff, with PhotoMenu displays.
• Kitchen display: Sends orders to kitchen and expedite screens to speed service.
• Branded online store: Accepts pickup and delivery orders with reorder history.
• Merchant portal and APIs: Consolidates multi-store reports and connects 100+ platforms.

A fast-casual chain can install self-order kiosks to shorten queues at lunch hours. A fine-dining group can run table service on handheld mPOS with kitchen displays. A bakery brand can take pickup orders through its branded online store linked to store stock and menus.

Restaurants can add modules such as kiosks, QR ordering or kitchen displays only when needed, paying for what they use. A 14-day free trial includes all features and unlimited users with no payment required. Multi-store groups get consolidated reports and shared menu templates, as used by chains such as The Coffee Academics with nearly 30 outlets. Integrated payments and e-invoicing reports reduce reconciliation work across markets.

Labor shortages and rising wages are pushing restaurants across Asia toward self-ordering kiosks, QR ordering and kitchen automation. Chains expanding across borders also need one POS that handles local payments and e-invoicing rules, a need relevant to Vietnamese F&B brands growing into regional markets.

Founded in 2014 in Hong Kong; part of the Apple Mobility Partner Program since 2018 and an OpenRice Group member since 2017. Won Hong Kong ICT Awards in 2015 and 2021 (Gold, Smart Business). Partners include Adyen, Global Payments, Fiuu and Jko Pay. The website has a Vietnam market page but lists no local office.